Hca West Florida Hospitals's Online Review Report Card

i was EXTREMELY hesitant to go here because the HCA hospital in reston, virginia is AWFUL in every way (and has been for years; they don't care and nothing ever changes.) however, everyone in the ER yesterday around 5 pm (sunday 10/20) was really great. i wish i remembered names, but i was in and out so quickly (six stitches and instructions to return if the bleeding didn't completely stop, which i appreciated as opposed to them forcing me to stay there for hours to see a hand surgeon on a sunday night) that i did not catch anyone's name. everyone were quick, professional, friendly, and calmed me down when i was freaking the hell out. i hope i never have to come back here, but if i do, i feel confident that i would be in good hands. thank you to those who took care of me!! one more thing - i see a LOT of negative reviews on here from people who are coming here over and over and over and over. that's what a primary care doctor is for. the reason you're sitting in the waiting room for hours is bc this is an EMERGENCY room. they are there to make sure you don't die. they are not there to manage your chronic conditions. have a nice day!

My first visit to Blake began in the ER due to a cardiac issue when I was playing pickleball at GT Bray. Joe, who helped me with intake steps was courteous and efficient. That pleasant introduction to Blake was followed by another positive meeting with Doctor Ritchie. She listened well, was reassuring and clearly committed to helping me navigate my ER experience. Next, I met Nurse Connor who collected parts of my medical history. Those welcoming and affirming moments continued with meeting and talking with Dr. McLane. She somehow found some food for me even though the kitchen was closed. We walked to an exam room where I stayed for the night under the care of Jesse, Bethany and Chelsea, nurses who went the extra mile to make my stay as comfortable as possible. After a rather interesting night, Kandi showed up mid morning to transport me, with the skill of sports car driver, from the first floor to the fourth floor room (several elevators were being repaired) where I stayed for the balance of my second day. In 420 B, LaRonda, Lindie, room management techs, Dr. Fritz, Dr, Behran, and Dr. Daniella Rodriguez and ECG tech, Gloria, were nothing short of amazing. Each was professional, efficient, and thorough. While I am not necessarily looking forward to returning to Blake during my 80th year, should that become necessary, I know I will be in responsible and competent hands.

Shout out to Zhariel in medical records. Expecting to not being able to pick up my dad's records for a hospital stay earlier in the week I was pleasantly surprised to have Zhariel provide us with 3 copies of his records neatly tucked into manilla folders hot off the press! Job well done!

My elderly father was recently a patient at Blake, his stay lasted 2.5 weeks. From the ER physicians and support staff to the Ward, and then Rehab, everyone we came in contact with was most professional, kind and above all, knowledgeable and efficient. He is now out and feeling like his old self! His hospitalists, specifically Dr. Daniella Rodrigues and Dr. Faiz were the very best. In Rehab, Dr. Tsai was truly amazing. We felt that they were family! The nurses, physical therapists and all supporting staff was simply outstanding. Thank you.

recently had surgery in Blake outpatient department . Every nurse and doctor was professional and compassionate. The facility was spotless . I was reassured and very happy with the way I was treated .

Beautiful campus and friendly staff. Nicole in surgery scheduling was so informational, polite and overall friendly. I literally felt like she was part of my family!

I've been sick for a while...mostly depression but hadn't been able to eat drink or sleep for 5 days. I made 2 trips to Blake er and got great service even tho they had every bed filled! I had the best nurse named Priscilla. she was an angel she took my hand when she saw me crying and I have never felt such kindness and understanding like that from a stranger. Every hospital is getting bad raps for something...it's nice to know that at Blake hospital you get treated by angels Thank you Priscilla. You are a very big deal to me Laura Keesler 3/16/23

Was impressed with the way the hospital is taking precautions against covid. It was a bit of a pain to preadmit but understandable in todays world. I stayed 1 night and the next day. Nurses were attentive, I got quick response for anything I asked, and the food was pretty damn good too. Good experience all around!

My husband was just released from the Cardiac ICU for valve replacement. The care and concern for his health was outstanding. It was a difficult decision to determine a hospital for this very intense medical issue since only living here for a few years. We chose Blake as did our cardiac surgeon. Could not be more pleased with the outcome. The only negative would be an improvement in their discharge operations--maybe a little more communication between professionals. Nursing staff was absolutely top notch and certainly had my husband's comfort and well-being as their first priority. Would we go back there--absolutely! Thank you to everyone who cared for this wonderful man.

The Blake Medical Center has an in-house Hospital Rehab Center located on the 2nd floor of Blake Hospital, a dedicated wing for rehab patients. My dad went there after an eleven-day hospitalization stay for a punctured lung and broken ribs. At age 96, he wanted to be at home rather than rehab, but as he began his rehab stay of 8 days, he realized this rigorous program was doing him a world of good! He came away from the experience more knowledgeable and stronger than ever! If patients get approval from the nursing staff, they can ride the elevator to the courtyard with family! A little fresh air and green space is healthy for healing! The staff on the rehab floor is kind to the whole family and involves them in the healing process, whenever possible. Nurses and doctors quickly attend to patients' needs and, importantly, are sympathetic and understanding to their well-being. My dad's rehab was a four-piece collaboration between nursing and doctor care, physical therapy, occupational therapy, and patient's desire to get better. Dad's therapy was rigorous - 4 times a day. We could observe his therapy sessions, which we did a couple of times. The OT and PT gave us helpful hints to use at home. He gained great confidence and strength during his rehab stay! Menu choices are very appealing and arrive to the patient on time - fresh and hot! He enjoyed his meals very much, especially the chocolate cake and the carrot cake. This rehab hospital is outstanding in every way! The rehab program couldn't be any better!!!