The Windsor Of Bradenton's Online Review Report Card

I just wanted to tell you what a wonderful place The Windsor of Bradenton has been for my mom. We needed to go to respite care since she needs help and her elevator was being shut down for a MONTH!!!It's a wonderful facility, with GREAT food and it's coziness! She has already made a few good friends and I'm so thankful of the smooth transition it was to get her here quickly. Ra'vine , Phil and Sandy made this process seamless. They work together like a fine tuned instrument!!! Many many thanks goes out to each and everyone of the workers there! A+

Highly recommended! Wonderful environment. Immaculate facility. Well trained staff. Friendly residents. Many activities offered. Nutritious homestyle food. The employees truly care about their residents and create a warm, comfortable atmosphere. Very satisfied with the care they provided for my aunt.

My mother has lived at The Windsor of Bradenton for almost two years. She has been very happy there. She always tells me that the staff is very good to all the residents.The facility is very attractive and well maintained. The relatively small size and the friendly staff give the Windsor a very homey feel.Even with all the challenges of the COVID era, my mother has felt safe and well cared for throughout her time at the Windsor.I recommend The Windsor without reservation! It is a wonderful place to live.

They do a great job with my grandma’s care.

Phil (Sales Director) gave me a wonderful tour and answered many questions regarding the facility and its activities. I was very impressed with the history of how it started as a family owned company. There is always something on the events calendar for residents and the day I was there they had a Holiday Sing Along with musicians. Such fun! This is a place I would chose when the time comes.

Whoever wrote the 5 star reviews for this place obviously didn’t spend much time there, before their loved one spent much time there. The move in process and sales staff are good, but what happens after that? While the place looks and smells clean when you walk in, there are more serious issues going on there. Turnover rate is over the top high, probably 10X greater than industry average. This was the most hostile work environment I have ever seen in 40 years of working. This spills over into the rotating door of help, and residents having money and valuables being stolen from them. Their is no one in “charge” on the weekends so it is a free for all. If you come in on the weekend you would likely hear loud employees, loud rap music, and food that doesn’t even resemble the menu for the day. A large percentage of the residents don’t even come to the dining room after breakfast on the weekend because they know it’s horrible, or the residents hand their plates back saying the food was so tough or dry they couldn’t even eat it. Management can be seen on any day out in the courtyard smoking!!

Mom (96 years old) became a resident of The Windsor of Bradenton in July 2021. From the first contact with this facility through move-in day, Phil (Sales Director) was caring, professional, knew our concerns before we did, and very responsive to every need. Dawn (Facility Director) and Betty, Sandy, and Eddie were awesome as they helped us understand policies and navigate move-in day and the first weeks into residency. The nursing staff, especially Jennifer, Nyesha, and Dominque have been equally supportive, helpful, and understanding to our nervousness moving Mom into an assisted facility home. The facility is beautiful, very well-kept, and clean. Mom's studio apartment is lovely. Betty (Activity Coordinator) has welcomed mom into the Activities Center and been there for her every day to ensure a smooth and positive transition into this new life. My sisters and I have been impressed with everything thus far. We promote The Windsor of Bradenton.

Phil in sales was excellent, as were all the folks I met, very knowledgeable, friendly, helpful to the max!!

As a former discharge planner and daughter , my family visited 4 different assisted living environments for my father. Dad was leaving his 55 and older community and facing a terminal illness, shortening his life. It was important to us that Windsor be prepared to their best ability , to help Dad face the next year with cancer. Although the pandemic challenges and staffing turnover challenged Windsor leadership, the employees responsible for Dad's care were stellar. In addition, being a smaller building was quite good for Dad and for us. The admissions process, the fees and all pandemic restrictions were fair and compassionate. Dad only lived at the Windsor with support of Hospice for 5 months, but I can strongly recommend .

I looked at several places in the area before we decided on Windsor. The staff is very friendly and caring. They know your name. The facility is very well kept. It was one of the few places that had a kitchenette. It provided a more intimate atmosphere which was important to my mom. They have really worked to engage her in activities. So far we are very happy!