Alicia Ong's Online Review Report Card

Extremely good bedside manners and has a very genuine approach to providing care. I feel confident with this provider.

Dr. Alicia Ong is an excellent pediatrician. She takes her time with the patient and to explain everything. Everyone there is very nice. The place is also clean.

Muy buen servicio!!⭐️⭐️⭐️⭐️⭐️

I brought my almost 2 year old little girl into this office for a sick appointment today. Her appointment was scheduled at 4:00 and she wasn’t seen until 4:45 which was a weight check. At 5:15 Dr Ong arrived asked brief questions about her being sick and urged testing (RSV, Flu and Covid). All the tests came back negative. I did not receive any care instructions for my sick daughter with recommendations for what she might have. They never informed me of how to treat her symptoms. I was prescribed drops for her eyes. My daughter had a fever in the morning and didn’t in the office yet somehow they want to enforce that she “might” have Covid even thought he results came back negative. Thank goodness I used to go to a better pediatrician who cared for my daughter because this place frightens me. I felt like the two hours I was there for a sick visit was a waste of time because it made my daughter even more upset waiting in a room for no answers other than a bunch of negative test results. I received only a work related excuse and no paperwork on the possible pink eye since I received drops I am concerned why I never received any papers on her symptoms. I will be researching a more professional pediatrics office and not recommend this one to anyone. 2 hours for a sick appointment is really sad and made my daughter being sick even worse having to wait. I don’t want to traumatize my child in any further appointments by waiting hours to even have her weighed. I am looking into a more thorough professional pediatrician who I understand what they are saying and they properly examine my little girl not just jump to testing her with no input for how to make her comfortable now.

Always there ... and know there patients

I guess they are okay. Staff is friendly but slow and we just waited 50 minutes after our scheduled appointment in a room with no one coming to check. Still waiting and very disappointed. We love this doctor. But come on. Don't schedule so many appointments at once and leave kids waiting. Wishing this doctor had a better staff to help coordinate. I definitely will never ever come back here now.

It will be almost 3 years and they’re pretty fast service and staff is great my kids love the staff .. they did amazing with my older one when she needed a nebulizer and there’s a pharmacy right next-door so that way you can pick up your prescriptions right after your appointment they are just great in general

The best pediatrician's office I've taken my children to in a long time. Everyone there is friendly, polite, and to my child's needs. Dr. Ong is an awesome and knowledgeable Pediatrician.

we have been going to Dr Ong for about 3 years. He staff is fantastic and always have smiles on their faces. I have had several issues with insurance and they always jumped in to take care of it for me. Dr Ong is wonderful and truly cares about the kids well being. She does not over-prescribe meds and looks for other ways to resolve issues first. I love that about her. Office is always clean and there is usually some cute cartoon playing on the TV in the waiting room.

My family and I highly recommend this pediatric office. Dr. Ong is wonderful. She is very kind and patient and the staff is friendly and attentive.