Jcpenney Optical's Online Review Report Card
Jcpenney Optical
1.9
Average Star Rating
316
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Jcpenney Optical's Reviews
Ask for Alicia, she’s the best.
Reviewed On Google
My husband saw Dr. Kokoska for his eye exam. His Rx for glasses changed because according to Dr. Kokoska his vision was much worse. Not believing this my husband went to a different optometrist bringing the Rx from Dr. Kokoska and after an exam his vision had not changed. Glad he went for a second opinion.
Reviewed On Yelp
I'd give Dr. Kokoska and his staff more than a 5 if it were possible. I moved to Florida recently and found this office by the good reviews I saw, and the reviews weren't wrong. Dr. K has over 35 years of experience and it showed. He did a thorough exam and showed a lot of patience in getting my prescription right in spite of my dry eye which makes it harder. He also dilated my eyes (no extra charge) to check general eye health. He found some high eye pressure and then did some extra tests to see if antything was going on, and have me a doc's note to see an opthmologist. He also did a test to find the cause of the dry eye and gave a handle for that. He even gave me some insurance advice to make sure it was covered! Also, his staff were very nice and made me feel very welcome in the office, asking me about myself and making conversation. This was the best doc's visit I have had in a long time. Also as a note, this is a private doc's office within JC Penny but not part of JC Penny itself, so not one of those corporate type places.
Reviewed On Google
Dr Kokoska is the best doctor a person can ask for. He is super patient and makes you feel very comfortable. I came from another doctor who wouldn't prescribe me contacts but didn't help me understand why. Dr Kokoska refered me to the correct doctor to get my issue taken care of and he worked with me very well. He also recommended me a new contact brand and it worked out lovely. I would definitely recommend coming to see him at JC pennys. He is the best and you will have a great experience.
Reviewed On Yelp
Dr. Michael Kokoska did my eye exam yesterday, he was very nice and knowledgeable. He explained everything and I never felt rushed. I'm so glad I finally went to get my eyes checked after wearing cheaters for so long. Trish helped me pick out my frame and gave me her honest opinion what looks good or not so good on me. I can't wait to get my first desperately needed eyeglasses in 2 weeks . I highly recommend JCPENNEY optical!!! 5 star customer service!
Reviewed On Yelp
Excellent service from the optometrist. They took me last minute when no one else would. She took her time with me, gave me a thorough exam, and then spent time talking about my diabetes and how to eat properly. And was so very friendly and knowledgeable. All for the low price of $90. Love JCPenny optical at Brandon mall!
Reviewed On Yelp
Wonderful experience, they took care of my mom and was able to beat everyones elses pricing. We got 2 for what we anticipated 1 pair to cost! Highly recommend, staff is super!
Reviewed On Google
The woman who works on Sunday by herself is very rude, and gives unwanted attitude. The rest of the staff and doctor are both very helpful and have a great attitude.
Reviewed On Google
Real bad customer service, the lady in the office did not what she was doing, she was rude and uninterrupted me everything time i try to ask anything
Reviewed On Google
I love the doctor here. He is very good and very nice. Staff are very friendly and helpful as well.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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