Lpg Primary Care - Cape Coral's Online Review Report Card
Lpg Primary Care - Cape Coral
3.5
Average Star Rating
43
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Lee Health received 37.2% positive feedback, with patients praising the professional care, supportive environment, and compassionate staff. However, 62.8% of the feedback was negative, primarily citing rude front desk behavior, long wait times, and billing issues. The overall experience shows strong care yet it needs better communication and patient interaction.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
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List of Lpg Primary Care - Cape Coral's Reviews
I write this with disappointment. Dr. Lee is a wonderful physician, one of few that cares about the patients and not the money. The lady who runs the front desk, on the other hand; is rude, dispassionate, and has to be right above all else. Several times I have heard her say “I made that call myself” and “I personally left a message” not once indicating she actually spoke with a patient or listen to their needs. I am in financial hardship, unable to work, with no income. Hearing I am not eligible for assistance, and then being denied even the opportunity to speak with anyone about my options was disheartening. I was told on the phone, by another receptionist, that I could cancel my doctors appointment, and schedule a financial assistance appointment, with the understanding they would at least listen to my case. I wasted borrowed money to show up to my appointment, only to be turned away at front desk, with an argumentative attitude. I guess that’s Lee Health Care; They care only if you have the money to buy their time.
Reviewed On Google
I’m pretty familiar with healthcare in America, And have to say he has somebody who is visiting out of town that Lee Health and the entire experience felt positive and refreshing. We all know the game of over treatment and overbilling, I was paying cash with no out-of-state insurance and a visitor from out of town. It was nice to be treated completely not being treated simply to rack up a large bill. I received was thorough and considerate. Perhaps the first time ever that I left the healthcare provider feeling I got exactly what I paid for and then some
Reviewed On Google
Sharon was fantastic. She read my full history before I even saw her. Always answer my questions and concerns in my chart too. I love the welcome staff and the medical assistant they are super friendly and great at checking in. The room is clean too nothing bad about this place or people
Reviewed On Google
Very terrible service
Reviewed On Google
Never again another very unprofessional health office in cape coral
Reviewed On Google
Excellent care!
Reviewed On Google
AVOID this office! While I really liked Dr. Arana - the office is RUDE, UNPROFESSIONAL, and terrible to deal with entirely. They change your appointment time without notifying you. Then when you call to say that time is completely inconvenient - tell you that you can get an appointment in three months!!! Last time I was sick - couldn't get me in for a month- I had to go to another Dr. So stay away from this disorganized unprofessional office.
Reviewed On Google
Miranda Marcus, CNIM is a model of what all doctors and midwives should strive to be. She truly cares about women and their health and happiness. Thank you so much Miranda for delivering my baby and taking such good care of me.
Reviewed On Google
Best doctors office I've been to. Professional, courteous and usually ontime, Dr. Arana takes the time to listen and cares about your health!
Reviewed On Google
Friendly, professional and they make you feel like family.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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