Quigley Eye Specialists's Online Review Report Card

I can't trust them. The exam was fine.  However, their business practices are dishonest.After my exam yesterday they told me I owed a copay of  $15 and a fee for REFRACTION of $50.  Called my Medicare Advantage agent and was told that there should have been no charge.  They got the charges, which should have NEVER been charged, waived.  I talked with the Quigley office to confirm.  They said the charges were waived but offered no apology.DON'T TRUST QUIGLEY. THEY ARE DISHONEST IN THEIR BUSINESS PRACTICES.

Was seen at Quigley for eye exam but sent to optometrist Dr.Witherington for contact lenses exam. This was the WORST experience I have ever had with a contact lense exam. Had to return to the office 7 times because he could not seem to "get it right" and would not give me my prescription. When he "thought" he had it right, he gave me a script. I filled it online and the prescript was all wrong. Wasted $190 dollars on contact lenses that were incorrect! A friend of mine also had her eyeglass script filled with some other patient's lenses. Strongly discourage using this guy!

OptiExpress was amazing but ever since they were acquired by Quigley Eye Specialists their service has declined. No set schedule, they open when they want, Providers can't even operate the system and leave when they please. I do not recommend them unless you have all the time in the world to chase them around.

The office visit for a Lazer procedure was great. Doctor and staff very knowledgeable and helpful.Later using the call center to get a couple questions answered not so good. Long hold time and never can get through to tech.

Dear Doctor Thomas Quigley business owner ,It feels like to whomever you all treat unfairly wrong feels like you all only care about for any reason to excuse anyone from your locations why is that well seems like Doctor Aaron Judd whom is a new eye doctor to your location knowing if you assigned me of my vision them somehow he referred me to seeing one of your female doctors so then you all accuse me to where I hear to different stories one from your location at 112 says of her name being Emily the female supervisor says oh I am sorry to me that I've been discharged even excused from your guy's practice after from a year ago your guy's marketing team employee I believe name Don he himself said I am able to see one of your doctors for my vision , then when I got a letter from your location, Doctor Thomas Quigley saying that Doctor Aaron Judd whom is very insane rude even disrespectful even of his schedulers ,and his tech team is rude . I am sorry if you all accuse me then you all don't to assume of my behavior to your guy's location . Which I fully feel like my medical counselor knows you all aren't at times loving to any person with, or without disabilities even to older seniors , and veterans whom served in the world war 2 man years ago . Depending for an apology from yourself Doctor Thomas Quigley business owner not sure if you are willing to doing me a kind favor to prevent this never happen not just to me not sure if you all treating any taxpayer unfairly wrong . I feel like your employees need proper retraining themselves of showing kindness even love ,and forgiveness . I feel like crying two months from now April 11th 2022 I will be 34 years old . Please call me thanks business owner Thomas Quigley . This is very emotional even upsetting possibility for any taxpayer to deal with the covid 19 even the stress of the threat is happen at Ukraine country . I will keep you all in my prayers Doctor Thomas Quigley to have love even peace even kindness in your hearts . I think Doctor Aaron Judd needs to be written up for his honest mistakes even of his ,and of your employees have bad behaviors depending for a settlement of getting an apology on behalf of yourself Doctor Thomas Quigley business owner . Helpfully you yourself business owner Doctor Thomas Quigley eye doctor can except my apology on behalf of your employees apology from me ,or to whomever else caused you all wrong of their mistakes from the past, or from 2021. I do have a slight handicap . I deserve to be treated wiser even kindness . personal my suggestion we all have bad ,and good days year round but taking on ourselves or blaming a person of any kind isn't a good idea plus not being wise minded . Whatever Doctor Aaron Judd did cruel to me to dismiss me from your locations is wrong he should be held accountable even to lose his own practice of himself not being a eye doctor to your locations . Their are mean people in the world even at times nice . So thanks a lot Doctor Aaron Judd for hurting my feelings . People at Florida may review of this but then be upset with you Doctor Aaron Judd since you work as a eye doctor at Quigley eye specialist at Summerlin at Fort Myers . I hate whomever in their lives gets treated unfairly wrong by any eye doctor or any medical doctors all thee above by all USA companies . Where is the love in that .I really feel like cry sorry you all don't feel loving at times taxpayers may think you all aren't loving at Florida . You all seem not loving because Joe Biden USA president took over USA am I correct I feel that is the case ,and the truth . You all will know people at Florida won't come to you all now because of how you all behave badly to any taxpayer.

I went here to get new eyeglasses after suffering three strokes and I was refused new glasses after I had a new eye exam that was not up to par. Do not go this location as their bed side manner is inadequate at best. I was accused of being aggressive because of my plight but in reality the only person I am mad at is myself. Do not waste your time nor money there.

Wait times are ridiculous! I arrived on time to my appointment then sat for over half an hour while every person who arrived after me was taken in before me. Plenty of people working there, not sure why they can't communicate and get their patients in on time. Was my first appointment here and I won't be returning.

Go anywhere but Quigley Eye for your eye care. The Doctors might be good however, the staff (Julie) at the Cape Coral Office on Del Prado is a nasty bully! I painfully watched her fight with a man and wife couple that were in their 90's until they just gave up and left. Then it was my turn experience the Julie wrath. Now I was the only one standing in line and Julie demanded I sign in for my appointment stating that there are others in line before me. I told her I was the ONLY one in line and I was there in person to MAKE a follow-up appointment since they DO NOT answer their phones there. She then handed me a clip board with all the names crossed out. I wrote my name down and she took the clip board and read my name aloud. I said I am HERE, I never left your sight! I thought I was on Candid Camera. She then said she would not help me and handed the clip Board to the other lady next to her who then helped me. But that did not stop Julie from running her mouth continuously until I told her to stop talking to me. It was clear that Julie has special needs in the area of customer service. She was there to passive aggressively fight with whomever strolled up. I will NEVER go the Quigley Eye Specialists and tell everyone I know to go anywhere else but Quigley Eye.

Had schedule a routine exame a month ago…..received a couple messages confirming it…and today they said that they didn’t receive the authorization from my plan…that os so disrespectfully and wast of time….

Muy mala experiencia hice una cita para seguimiento de una cirugía, después de un mes esperando mi cita cuando llegó me cancelan por un documento que faltaba y me dan otra cita para dentro de un mes más , el día antes de ese última cita me llaman para decirme que el doctor canceló las citas de ese día y no pueden verme hasta noviembre o sea un mes más , y cuando vuelve a pasar ese mes me vuelven a llamar para cancelar otra vez porque el doctor no estaría y yo con dolor y molestias en mi ojo , no pierda su tiempo , haga su cita en otro lugar. Esta a sido mi peor experiencia con una clínica médica 👎 NO SE LO RECOMIENDO A NADIE