Mohit Bansal's Online Review Report Card

Back office staff is HORRIBLE. No post-op follow-up. No pain management involvement. Placed 10 unanswered calls to nurse Kathy re overdue pain control prescription. No coordination of care post-op. I don’t know if he even KNOWS what goes on in his office! I was just discharged 1/18/22 for a second surgery (repair of shattered Fibula, dislocated and fractured ankle after my 1/7/22 accident, I have no knowledge yet of my surgical outcomes.

The back office is horrible. I broke my dorsal radial (wrist). I made an appointment and it took me 7 days to get in after it was broken due to the holidays. Once I got in, he saw me with a resident for about 4-5 minutes and said I needed a cat-scan and likey would need surgery. My insurance requires a pre-authorization form sent in by the doctor to do the cat scan. Dr.Bansals nurse, Cassie, said the radiology provider is supposed to send in the request and the radiology provider says the ordering doctor should send it in thus delaying the cat scan. Its been a week. I can't get anyone in the office to answer the phone, was on hold 20 minutes and cant reach Dr Bansal's nurse afterung leaving a couple messages. Meanwhile, my wrist is becoming more painful. If you can't run the back office efficiently, patients are at risk.If you are too busy to accept new patients, don't accept them. If this Doctor treated Covid, I would be leniant, but he doesn't.

I can not say enough GOOD things about this office and doctor. My father had an orthopedic emergency and this office got him in right away and immediately scheduled his surgery. They have been great to work with and the doctor was excellent and took his time explaining the surgery and recovery that will be needed. If I could give more stars to this entire office, I would. I highly recommend Dr. Bansal to anyone.

I'm a 69 year old woman and Dr Bansal gave me my life back. He performed two complete shoulder replacements one year apart. I'm just sorry I put it off so long out of fear. Now pain free from osteo arthritis and regained range of motion! His staff couldn't have been nicer. TY, Dr Bansal!

I was seen by doctor bansal in an emergency. The ER confirmed a break in my wrist and leg. Dr Bansal was very professional. He explained everything to me so I understood. He was very caring. This meant a lot being a lobe because of limited visitation due to covid policy. He did surgery and made sure pt and ot worked with me so that I could go home. He ordered me a special walker and home health. I feel blessed to have Dr Bansal as my orthopaedic surgeon. I have no doubt I am in the best hands. Thank you Dr Bansal for everything you have done for me.

The first time I saw Dr. Bansill I was pretty happy with how he handled my broken foot and I thought the office was beautiful and the staff are nice. I wasn’t overcharged like I was at the other orthopedic center nearby. But the second time I went to see him he almost yelled at me and told me to go get a brace and that there was no surgery that could help me… I never like to hear there’s “no hope” from any doctor And it was rather antagonisticlly delivered... he immediately became “not my doctor” at that point. I will find somebody else going forward.

Came highly recommend by ER staff. God bless them for that. He is a remarkable Dr. I felt he and his staff took a personal interest in my well being, my PCP was not only not helpful, but a hinderence. This Surgeon and his staff worked with me to get the surgery I needed. And. the follow up care with therapy. Thank you Dr for your professionalism, and your above and beyond kindness. I knew I was in the best medical care I could be in from the time I walked into your office.

He did my leg surgery. Everyone I’ve seen has told me what a wonderful job he did at patching me back up and having minimal scarring. Thanks dr Bansal!

I am very impressed by the work Dr. Bansal did on my badly broken wrist. When you find yourself at the ER, there is little time to carefully choose a specialist so I am very grateful that I was referred to him.

Awesome doctor. Right on target.. the man knows his business...