Ted Chamberlain's Online Review Report Card

The dentist you always wanted. Very considerate and compassionate. Highly recommend!!

Would just like to inform anyone who visits this please stay away.I was a patient with them for almost 2 years going through my regular x-rays, exams, cleaning etc.Well a couple of months ago I did a general cleaning with an X-ray because I needed a Crown to be filled.They had my Insurance already and gave me a price on the Crown that day and we scheduled the Appointment to have it done.Well Since the Covid- Epedemic began they rescheduled a month later to do the the Crown and there was no problems.So the day of the my Crown procedure the lady at the front desk calls me calls me to verify if I'm still coming as scheduled.I confirm yes on the phone and she lets me know there has been Computer problems and verifying my Insurance.I tell her it's the same nothing has changed, ohh ok no worries.She calls me again to say ohh by the way Dr Chamberlain does not have Delta in there Network anymore so just to let you know.I reply back seriously you call me the day of the procedure and at this time it's about 12:30 and the procedure is at 3pm.We went back and forth and she said so I are you still coming in you will be responsible of the whole charge.I said no and told her that it's the front Desk responsibility to call or verify the Patient's Insurance prior to the procedure.At the time we set date of the Procedure it was fine but the day of now it's not.I cancelled the Procedure that same day going home I stopped by to let them know how unprofessional this was.I told the girl at the front desk maybe this is not the job for you, because she has no personality to be the first responder especially on the phone or in person.I actually said to her she should be in deliquent billing with her tone and behavior.I also said to her with another girl working there watching us go back and forth about to this unprofessional episode going on to have Dr Chamberlain give me a call.......she said ok.Well apparently Mr Chamberlain has no honor because yet no call from anyone in there office.That same day I had them forward all my records to Dentist Place.I even said when I was leaving there office that there is no Honor here and shame you for making go through all this.I will advise to anyone wanting to here......please stay away.