Wenge Lu's Online Review Report Card
Wenge Lu
4.4
Average Star Rating
99
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
-
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
Yelp
Facebook
RateMDs
Vitals
List of Wenge Lu's Reviews
Dr. Wenge Lu, Endocrinologist is such a great physician. He is kind, patient and always answers my questions as I have a rare incurable/treatable disease. Thanks to Dr. Lu my health has improved to finally some quality of life! Thanks Dr. Lu...
Reviewed On Google
I had a schedule appointment to see Dr LU about 3 months ago for a follow. The direction to the new location is insane due to the construction. I drove around for almost 30 minutes searching for the location. I called the office and no one answered the phone so I missed my appointment. No one even bothered to call me and ask why I missed my appointment up till today . I’ll look for a different Endocrinologist and will not refer anyone to that place.
Reviewed On Google
Dr. Lu and his staff have been amazing. I've been with his office for almost a year now. He listens and is genuine regarding my concerns. They have effectively and safely taken care of all of my needs. Very grateful. Thank you
Reviewed On Google
Very professional, Explained and answered all my questions. Also very caring.
Reviewed On Google
Dr. Lu is a caring doctor.
Reviewed On Google
No improvement necessary. Dr Lu always listens, responds appropriately and answers my questions.
Reviewed On Google
Great dr on time,took care of my needs
Reviewed On Google
as usual it was excellent
Reviewed On Google
Excellent and informative
Reviewed On Google
I took my 18 year old son as a new patient to see Dr. Lu. Recent lab results showed low testosterone. Dr. Lu said he would prescribe something to try and address that symptom and asked for our pharmacist information. The prescription was never called in and when we followed up with his office they said he was out of Town and there was no way call in the prescription. We tried reaching out through the "Patient Portal" but no response. Several follow up calls to his office the next week produced no results. It was not until 9 days later that the office called back. I was then told by a staff person that my tone was not appropriate and Dr. Lu wanted an apology. The explanation for the prescription not being called in was that he needed the lab results first which he had not received. This caveat was never communicated as a condition to filling the prescription and no response ever came back through the patient portal. Poor communication skills and lack of empathy displayed by staff.
Reviewed On HealthGrades
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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