Alan E. Bakst's Online Review Report Card

My friend received treatment not I. He completely dropped the ball. She went to his office on a tues then back on thursday. She coukd not breathe. He put her on antibiotics and steroids. Saturday still not able to breathe drove to ER. Where they found a large mass on her lungs. So a patient who saw him 2 times in one week unable to breathe he chose not to do any scans. After seeing what she went through i would run fast as i could and find someone more on top of things.

This is my first visit with Dr. Bakst. I was impressed with his expertise. Dr. Bakst is such experienced doctor, very nice to patient too. I really appreciate his advice and medical treatment on my nose breath problem.

for years--I would highly recommend him!

I had my first appointment with Dr. Bakst and I was really impressed with the entire experience. Typically I have found in a specialists office hours of waiting and waiting just to see the doctor. Not here everything runs on time which is really important to me being a single working mother. The staff is great here!! Dr. Bakst was kind and compassionate to my needs and made me feel at ease. Such a gem!

He has taken care of me for about 12 years. He is really one of the good guys. I'm sorry he closed his Wellington office its hard for me to make appo ...

Dr. Bakst is very nice. However, his office manager, Cindy is incredibly rude & childish. When we wanted a second opinion from a different Dr in same practice, we specifically asked to speak with her since Mom(88) doesn't like confrontation. Instead Bakst' asst called Mom who was terribly upset. I then called furious to talk with Cindy about it, who spoke over me, insisted I was yelling, told me she would have an adult conversation with me then hung up. So Bakst & Amy yes, Cindy should be fired.

You rarely wait past your appointment to see him. He's very caring and never makes you feel he's rushing to the next patient. His staff is also very nice and accommodating.

This doctor works for MSPB. This group signs up a bunch of doctors, probably over one hundred in the area in different specialties spread all over Palm Beach County and probably further south as well. I had problems with his office in Pulmonology and also a year ago with another specialty office of MSPB. They were separate offices but both in Lake Worth, FL next to the hospital. The staff was really rude and unprofessional in both offices. If you are late to an appointment, even 10 minutes, they will not take you. I have never heard of another doctor's office do that for just 10 minutes(maybe 20 or 30 minutes). I once got caught in the pouring rain (wasn't raining when I left) and a trip normally 25 minutes, took me 35 minutes and they refused to take me and were very rude about it even when I explained way. But what is odd is that it isn't just the receptionist that is rude, but all the office staff is rude (except the medical professionals, nurses, doctors). To travel 35 minutes in the pouring rain and soaking wet and meeting an office of rude people didn't go over very well with me. So after a wasted trip, I had to travel 35 minutes back in the rain. The office manager would never return my calls. Another time I asked for directions because their address was not on the map and the appointment taker was very rude and kept interrupting me as if it was a crime to take more than 30 seconds of his time and talking down to me like I was stupid (I have multiple degrees). So when I asked to speak to his manager, he decided to be even more rude as if he was letting me know that my complaint will be disregarded. The office manager, a completely different one from the last, also would not return my calls. They seem to have a no care attitude with patients. Actually so far in 10 years of going to doctors in South Florida, the only offices I have had problems with were with this group. I went to a third doctor and their staff seemed really up tight sort of like they really hated their job. I found out they were part of the same group (not surprised). My experiences with three of there offices might not represent all of the offices but considering how many of the stuff were rude, it appears to be a culture with that group. My guess is that they don't intend to hire rude people but that they are just a cheap low pay outfit that has poor staff because they get what they pay for. If you find other doctors not part of this group, I would suggest using them first because my experiences with other doctors in the area has been quite good. Even though their office staff that report to their main office are not the medical professionals treating you, I don't want to be around people who will just ruin my day, put me in a bad mood, or make my life more difficult.

One of the most compassionate doctors I've met. He took the time to listen and explained everything he did and prescribed. I would highly recommend to anyone.