CLSC Coconut Creek's Online Review Report Card

There is only one person in the front desk who is very nice. Her name is Lori. She's number one. Very helpful and patient. Thank you Lori for your hard work.

Warning whatever you do , do not come to this facility in Coconut Creek. 👎🏽👎🏽 Zero stars. If I Could I had an appointment which I rescheduled and it was in the afternoon . I was fasting the whole day . But I do show up early. I get in they checked me in and they knew I was fasting while I did everything I had to do But the blood work. The doctor tells me to wait I’m waiting and waiting just for them to tell me that the lab tech left because it was her time to go home. very unprofessional because once I checked in and I made sure to let them know that I didn’t eat at all the whole day and I also came in early before my appointment time to get my blood work done first. So now I made an appointment for my husband. Which he couldn’t come back to the call back appointment. So I keep going back-and-forth with the doctors office they keep forgetting to call my husband for the video call appointment. Which they said they will call . But it hasn’t happened yet. This is very unprofessional and rude I never seen a facility so careless in my life whatever you do stay away from this place because it is a hot mess.

A great bright office, with an attentive front desk staff, brilliant doctors and P. A’s... you will receive a thorough examination, with positive vibes and the truth from the doctor! They are there to help you! Many many years going to. CLSC Lyons Road. Dr Max is the best ! that’s what he does! As do all the other doctors who work there! I highly recommend CLSC LYONS RD . Thank you CLSC!

I am a patient at this office, , the staff was always rude but no complaints for the last 3 years , until last week appointment, they sent some of my prescription to the pharmacy next to my house and some others to a pharmacy that is close since 2020. I call every day and ask them to sent it to the right place. I Still waiting to get my medication . This is not aceptable form any Medical Office.

This was my first time at this facility and office. This review is for my first visit of the office staff and medical team. The front desk check-In staff was rude, impolite and BIAS with the services provided to patients. Some patients were greeted with warm welcome while others were treated as if they should never have visited the office for treatment. The medical teams who drew blood and provided EKG services were polite. On my second visit my first impression was confirmed as accurate. The front desk staff only gave warm welcome to certain patients and blatantly ignored other patients. It was very obvious; however, the office atmosphere is stagnant, cold, insensitive and unprofessional. There's also an egregious practice as well; the MD provided information that is then negated by the check-out staff. It's as if the MD is directed by the check-out staff or says one thing to the patient and then something entirely different to the check-out staff. Overall, this facility, if they have taken an oath to provide unbias and impartial services, should practice as such; however, if the office team and medical staff cannot provide true all-around services that is uniformed and across the board to every patient regardless of their personal background, they provide services, then the office should clearly state that the office only see certain patient of certain background and social class. Biasness, partiality, rudeness, impolite behaviors should not be seen in any medical facility. The staff and it's members don't need to provide any response because it's not needed or required. This is an observation that was captured on my two visits, therefore, make changes or close the facility.

The phone service is the worst run around. I have been on hold for an hour and then disconnected. This has happen many times.

I had a sore throat with a cough, no fever. Would not see me unless I had two negative covid tests. Unacceptable. I am looking for a new Primary Care provider now. Avoid this place at all costs. Televisit? How is the doctor going to check .y throat? Listen to my lungs? I guess whatever I have can kill me and you don't care.

Honestly, the doctor is great but the other staff (front desk ladies and some nurses) are rude, some always has an attitude. Even though I like the doctor I had assigned, i rather not come back since every single time there is an “issue” or an “attitude” present. Wouldn’t recommend this place if you want a nice doctor visit.

One of the worst doctors' offices I have ever dealt with. I keep getting the runaround and different answers to questions from different people. Receptionists are rude. Doctor has horrible bedside manner. Avoid this place at all costs.

Questionable billing practices