Cintia Paz's Online Review Report Card

On the first appointment, doctor Alvarez gave me a good impression... cannot say the same about the second appointment I had scheduled and waited patiently for my test results, only to receive a call from a very rude and unprofessional assistant telling me I "had to reschedule" because "the doctor won't be on that day"... seriously? Could you at least be kind enough to give me a real excuse ? Like he had some kind of emergency or something? Where did this "secretary" learn about customer service... smh 🤦‍♂️

Very professional Dr and nice staff, they work fast and efficiently. Wait time was minimal and the office was very clean. Jesmary was 5 ⭐️ and beyond! I highly recommend!

Husband broke shoulder and they made him come in to get a referral to surgeon. Wouldnt give him a copy of referral but said they sent it to surgeon. Surgeon didnt get it because it wasnt completed. Pazs answering service wouldnt call Paz because she was mad at me for being upset. Had to pay entire surgeon cost for first appointment including xrays and assessment costs. This also happened to me for a knee surgeon. Finally realized we needed a competent doctors office.

I loved and enjoyed my visit back in July with Dr. Paz and everyone at Paz Medical Center.Dr. Paz truly cares and wants to help you get well and on track to be healthy and not dependent on medications. She was very detailed and thorough in her examination and spent a lot of time with me going over every single detail and giving you a solid game plan to follow, etc.Unfortunately, after having an unpleasant experience dealing with the company that handles their medical billing, I made the difficult decision of no longer seeking care here.I hope they find a better company in the near future that can handle their medical billing properly and it would be amazing that they would implement an online portal for their patients as well.Dr. Paz and everyone at Paz Medical Center is amazing and I wish them well.

She was very nice but she did not help me. I went to her office in regards to skin issues (rash) that I have on my face, however she rushed through the consultation and advised me to go for natural products. She did not even diagnosed my skin condition. It was very disappointing.

Very good doctor. I have Known Dr. Alverez for a few years met him in the er. He did everything he could to make me well. A few times didn't think I would make it and he always was positive and telling me that everything was going to be okay. I truly believe he has saved my life a few times. Thank you Doctor Alverez for everything you have done for me.

Excellent ,my wife and I chose them as PCPs. . Both Doctors, Alden and Cintia are extremely caring and professionals. The medical assistant at the front desk is so nice and always aware of any concern that patients might have. Waiting time time at the waiting room is 2-3 min. ALWAYS on time at the scheduled appointment. Very pleased. Highly recommended.

Dr. Paz and her staff are amazing! I'm so glad my husband and I found her. The office is extremely thorough in their work. Dr. Paz is especially caring and looks outside the box in order to help you when you're not feeling well.

Best doctor ever great staff. Both Dr Cintia Paz and Dr Alvarez are the most caring and compassionate. In addition to extremely knowledgeable in their field.

I felt disappointed today, I was looking forward to this appointment because the place is close to home and the reviews were good. On June 10 I called at 10:02 to make an appointment for my son and I but the receptionist told me she was going to call me back and she never did. I decided to give them another chance and I called again on June 12 at 1:16 pm. This time I made the appointment for me and my son for June 19 at 8:30 am. I was told to fast so they can do a blood test. Well today We arrived at 8:00 am and to my surprise the person in the front did not found any record of our appointments...nothing. I showed her my call log with both calls and she said that they only have record of the first call and there were no appointment at that moment. Of course not...they did not even return the call. What shocked me was the attitude about the second call...because they did not have a record of it for her it did not happened. I showed her the call log but it did not matter. She was firm in her statement about me not making any appointments and offer to make new appointments. I cannot believed what I was hearing. After impliying that I was lying about the appointments she really expect me to make new appointments?I told her I was not going back to that place and left. With a staff like this it does not matter how good the doctors are.