Carlene Wilson's Online Review Report Card

WHO DOESN'T ACCEPT SELF PAY IN FULL, DON'T GO HERE. NO HELP AT ALL, NO GOOD. NO STARS

I have been seeing Dr Wilson’s office for about 3-4 years. I have many medical challenges. I have seen Dr. Wilson once the rest of the time I saw arnp’s who as a retired nurse I applaud the for going on for more education. The office visits are more like social time. Many if not all my issues have been ignored, I would ask a question and I was told it’s stable and they would let me know if there is more to be done. My psychiatrist saw I was depressed and was cycling into mania she saw me over the computer. I had been seen the day before by dr Wilson’s office. The office people are horrible at best they would make appointments and not let me know. I turned in my medical history for the past 10 years I doubt they read it. I just was discharged from the hospital and one of my conditions were not mentioned in her report and I had to show the last 2 blood tests and was petrified. I will be getting a new Dr and I mean board certified and the history will be reviewed be aware

My first visit was this past Friday. I came in after being told by another doctor that I had a bug bite or twisted my foot. After seeing Tracy the NP she sent me for an ultrasound where they found a DVT. Dr. Wilson followed up with me today. I am not only grateful for the excellent care but am very impressed with this office. I have been searching for a PCP for over a year that compared to my PCP back home. I finally found one.

It has many years since I lived in the area and used Dr. Wilson as my Primary Care physician. However I want to leave my two cents here to tell others what I think about her and her practice. She is a fine doctor and very knowledgeable in providing the proper care for her patients. She is the jewel I regretted leaving behind when I left the state. I never found her waiting room to be less than tidy and clean. I was always seen timely and she always spent time with me when I had medical problems and I was always happy with my treatments and the results. In addition, she had a fantastic staff. One of the N.P.s sent me to the hospital after diagnosing an internal problem that could have been fatal.

I was just there today with the Covid vaccine form from the Florida health department for dr willson to fill out so i could get the shot i was told that they will not fill anything out for such a thing not very personal of them it only would have taken two seconds out of their time

This medical facility has only PAs or NPs to do all the treatment as Dr Wilson is not available, ever! Everytime I make an appointment to see a Doctor, I get a NP or a PA, no MD, or I'm told that the MD has openings 2 months off. That's how your medical needs are met here.And, if you insist on a doctor only, you are referred to the local hospitals emergency room, knowing you don't have an emergency.

I'm so messed up. They took off a med and now I'm so not me I dont want to be around no one and want to sleep all day. I've lost my ambition to do things and they want to do a virtual call and charge me. I pay my phone bill so I guess I can charge them. Not like anything being done to help me. Instead I sleep and cry cause of this.

Oldest is 8 this year been going here since she was a baby and both my younger girls go here too. Awesome staff & very helpful.

I liked Dr Wilson, however the support staff leaves much to be desired. When going for blood work I called on two occasions requesting if two tests could be added. Never received any feedback and of course the requested test were not added to the orders. In August I received a call asking if I would take a at home colon screen, of course agreed. Indicated they would send thd test tk mh home. It two weeks later after it never arrived, I called to inquire. They claimed they had sent it but send another. 4 weeks later still no test kit showed up. Others I know have indicated similar experiences where the support staff fails to follow through on orders for test, etc. Unfortunately, as a result of my experiences, I can not recommend IMP because of the support staff. I'm looking for a new Dr now.

I love my doctor but can never get ahold of anyone and it takes forever to get a call back. The front desk staff is clueless and rude.