Fagunkumar Modi's Online Review Report Card

I have seen pulmonary Dr in the past and I thought they were good. After my visit today I couldn't be more pleased. Everyone from the front desk to the nurse and the Dr were very nice, compassionate and caring. I really feel like my over all health is in good hands. Thank you all very much

I was referred by my primary doctor. I was short of breath. Finally when the dr saw me he was not as patient as some here say. And when he sent me to do an oxygen test, it was horrible. That woman who gave me the test seems that she had had a problem because she did not have patience with me nor was she kind enough to teach me how to do it. I got to the point that I told him: look, leave it like that. Do not do me anything. Because I even shed tears. Why do they put people with so little tact and patience to deal with patients? I never come back.

go away The staff is incompetent!! worthless

I was referred to Dr. G. Shah following a hospital stay. I could not be more pleased with the care I have received. Each time I have been there, he has answered my questions and not made me feel he was in a hurry to move on. Each person I have come in contact with at the office been pleasant and helpful. I'm grateful to have been referred to him.

Dr. modi caused me not to be able to get my back surgery because he would not clear me because I was not getting surgery in Citrus county my surgeon and other doctors have not heard of such a thing. He does not care about patients I have been waiting for this surgery for months to finally be out of pain and now I will have to wait TERRIBLE bedside manner stay away especially if you are trying to have surgery out of the citrus county area.

Dr Modi is great, listens, his nurse however needs to be replaced!!! No compassion and very rude!!! She sets up a virtual appointment knowing 3 meds are vital to patient, then calls in just one!!!!! So now will be 6 days without vital meds!!!!! Unacceptable behavior!!!!!!!

Incompetent! I had a tele-med appointment today at 11 am. Called the office around 11:28 am and was told they were running half an hour late. I again gave my email address and said I'll wait. Waited for an hour to find that they had left a voice message on my landline, no email, no text to my cell. Now its lunch time so no one is even picking up. Yes I'm upset, because if I was late by half an hour, my appointment would probably be canceled and I'd have to pay a no show. But what is the consequence for the doctor and his office? This is despite the fact that I already waited 25 minutes yesterday and had to reschedule it to today. Very unhappy! I had to call back at 1:52 pm, despite my having left urgent messages with office. The next available appt is now next week on Friday afternoon!!! They say they're not overbooking and that the tele med appt takes time. I wonder if that is so, why don't they allot each patient/client more time? Very incompetent. Have to wait and see how it'll go with the doctor?

The staff were very pleasant. The dr seemed to be thorough and explained things so that I could understand.

The poor reviews do not lie... The office workers need education classes in customer service. A doctor's office is still a business and poor service is intolerable. I withheld my review just awaiting for some indication someone worked here was competent. After my 4th interaction stemming from the same thing, I can see the competence severely lacking. I was referred by my primary doctor. On my very first interaction with this office I was placed on hold for over 9 minutes (I timed it). After being on hold someone picked up the line and disconnected me without checking to see that I was still holding. So I called back. They said they did not have my referral paperwork. My doc sent it two weeks prior! So I had to go back and forth for two days. My doctor probably sent it five times. Check the fax machine! Finally they get it and I schedule my appointment. I have to wait a week for results since doctor was out. I understand, people are busy. To save time, I faxed all my paperwork the Monday before my Friday appointment and confirmed they all went through. But when I arrive, my paperwork is nowhere to be found? HIPPAA violations much? After I start refilling out the paperwork they finally find it under a pile of stuff. I took a long lunch break for an appointment at 2 pm. The specialist did not come get me until nearly 2:30. Fast forward to today. The woman that answered was argumentative and snippy. All I want is the results from my test. She says she has the results but won't give them to me because I was a referral and not their patient. She says I have to sign a release, for myself, to get my own information. I signed all releases when I was there! Lastly I tell her: I am sick. I am trying to find out what is wrong. She did not care and was unapologetic. When you have no sense of compassion for patients and you work in healthcare, it is time to find a new gig. Literally, don't waste your "breath" at this pulmonology office!

Dr. G. Shah is likely one of the best physicians I have ever been treated by. He is patient, thorough and professional - takes time to fully explain, and answer any questions one might have. Very direct, candid and caring.