Gregory Keifer's Online Review Report Card

Dr. Kiefer is a excellent doctor. His expertise & and gentle mannered ways should have patients thankful. Dr. Kiefer is fantastic- that’s all I can say . I’m lucky to have him as my primary care physician. Tk- u .

We signed up for Dr. Keifer’s concierge services in the summer of 2022. He did some initial blood work on me and found my cholesterol was high. After a brief discussion we decided to wait on medication and see if I could lower it by increasing exercise and changing diet. Dr. Kiefer said he would recheck in 3 months. After 3 months I reached out to him to see about rechecking the blood work. He didn’t respond to me regarding scheduling it either before or after Christmas. My wife had to call him to discuss her own test results and she reminded him my blood work needed to be redone. He told her he would call the next day to schedule, he never did. After 2 days my wife reached out to him again and again he said he would call. Once again he did not. This time in a professional and respectful way (my wife and I both work in health care, she as a provider and I as a consultant) my wife emailed him and expressed disappointment that he again failed to schedule my follow up blood work and reminded him I was at a higher risk for stroke. He responded that he had been “busy” (keep in mind we are paying him a monthly fee) and that we should find another provider. So he basically fired us for being called out on not following through or delivering on his service promise. We were left scrambling to find a new provider and astounded by his lack of concern or care. There is a reason he has the review functionality on his Facebook page disabled. We might as well have flushed 6 months of “concierge” fees down the toilet.

We signed up for Dr. Keifer’s concierge services in the summer of 2022. He did some initial blood work on me and found my cholesterol was high. After a brief discussion we decided to wait on medication and see if I could lower it by increasing exercise and changing diet. Dr. Kiefer said he would recheck in 3 months. After 3 months I reached out to him to see about rechecking the blood work. He didn’t respond to me regarding scheduling it either before or after Christmas. My wife had to call him to discuss her own test results and she reminded him my blood work needed to be redone. He told her he would call the next day to schedule, he never did. After 2 days my wife reached out to him again and again he said he would call. Once again he did not. This time in a professional and respectful way (my wife and I both work in health care, she as a provider and I as a consultant) my wife emailed him and expressed disappointment that he again failed to schedule my follow up blood work and reminded him I was at a higher risk for stroke. He responded that he had been “busy” (keep in mind we are paying him a monthly fee) and that we should find another provider. So he basically fired us for being called out on not following through or delivering on his service promise. We were left scrambling to find a new provider and astounded by his lack of concern or care. There is a reason he has the review functionality on his Facebook page disabled. We might as well have flushed 6 months of “concierge” fees down the toilet.

Clear explanations and well set out options. Smooth office environment. Strong staff support.

Dr Keifer was very professional. Handled my medical semi-emergency quickly and efficiently.