Carol Tanner-St. James's Online Review Report Card

I’m really happy with Sarah, She really keeps me encouraged to live healthy! My nurse Alex was simply the best. My visits are always a great experience, the whole office is very nice, courteous with the assistance.

My first visit appointment. Dr St. James brought another person in room with white coat on (dr's wear white coats) with no introduction so I kept wondering why this white coat person was standing there and staring rather intently at me. Dr St. James started commenting on my previous extensive oxygen tests that were done by a specialist who determined I did not have COPD (that is in writing by him). I had passed the hospital's extensive spirometry test. Dr. St. James kept debating the specialist determination with me which made me upset and uncomfortable. Rather than let me feel good about my specialist's findings, she chose to cause me to feel badly where it was not necessary by stating "you're under the umbrella". When I repeated what my pulmonologist said, she finally stated "it's all the same". At this point I was uncomfortable but tried to then discuss some other symptoms I was having such as insomnia and hoping I could get a sleep apnea test, but when I said I have "insomnia" she abruptly said "so do I" and dismissed my statement. Insomnia can be a symptom of other conditions such as anemia. I said at least I have good oxygen saturation and she immediately responded "but it's not as good as mine". At this point I felt my appointment was not about me and I just didn't feel I could really speak up. During this time the white coat person is still fixed on watching me and listening and this is still distracting me. I asked her who she was, and if she was a student and she said yes. Nobody asked me if it was alright with me nor introduced me to her. I was simply left to feel confused by this person's presence. I had very personal medical questions I wanted to ask the dr and also other odd symptoms that I certainly wanted privacy but at this point with this Dr I was giving up. Dr. told me she was ordering blood work and to have done two months later. I got the blood work done and was shocked to see that the only blood work ordered was cholesterol. About four months later I found another primary care who did blood work which showed I was ANEMIC still having the same symptoms I felt when I saw Dr. St. James. I was very much disappointed in this doctor.

I have not met a more knowledgeable and caring Primary Care Physician & staff! Seeing them is the best decision we’ve made for our care!

So far I love this doctor! I haven’t experienced what everyone else is saying about high wait times, but it looks like a lot of those reviews were left when Covid was at its peak. It that case higher wait times would make sense. Dr. Carol St James is incredible and truly showed care for me as a patient. This may seem silly but she believed everything I brought to her attention without judgement about my issue. That is a huge reason why I looked for a female doctor. When there was a strange occurrence in my vitals she went above and beyond to find out the reason and give me the resources I needed to fix it. A doctor that creates an environment of trust is so important to me and a lot of other patients, so if that’s what you’re looking for this is the doctor for you.

This was the best doctor's visit I have ever had. She took her time explaining her practice and you are presented with her moral compass when you meet her. It is very important to have a faith-based doctor, and I appreciated the time she spent communicating the best practices for my health.

I really like Dr. St. James. If you have questions she’ll talk to you about them. I have been annoyed in the past because I had to wait so long when I had an appointment. However, she saw me yesterday on short notice and I’m sure her taking time with me delayed someone else. For getting the attention that I need I will accept that I might have to wait because she is probably doing the same for someone else.

Very unhelpful. Highly recommend you reconsider dr. Carole as your doctor. Very unsympathetic to the elderly.

Dr Carol have been my primary physician for 13 years. I have never had an unpleasant experience with no one in her establishment. She is very busy but she always take time to listen and talk. You are not just a number she value all her patients, very professional and will always find the answer to your situation. She make doctors visits so pleasant that I make the trip from Jacksonville to Daytona every 3 months.

She's the best best Dr EVER!!!!!!!!! Need a Dr. Her and her husband Dr. St.James are the the one to go with.

I only had two appointments with Dr. Carol St. James before I realized I needed a new doctor. Both times I waited over an hour past my appointment time to see her because of course I have nothing else to do during the day. the second time, i got up and left before i even saw her. no common courtesy of other people’s time, very unprofessional.