Medexpress Urgent Care's Online Review Report Card
Medexpress Urgent Care
3
Average Star Rating
230
Total Reviews
21
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Medexpress Urgent Care's Reviews
Great experience, lovely staff
Excellent doctor and staff
Scheduled a dot physical 3 days in advance numerous texts confirming appointment drove 30 miles to find out their doctor doesn’t work Fridays receptionist would not allow me to speak to a supervisor
Friendly staff, but $199 for a 20 minute visit and a covid test is a little ridiculous
Everyone was so caring and competent.
Place was awesome. Staff was very professional. Will be my go to place from now on.
It was my first visit and if I need to I will return. I found the office to be very clean and the staff friendly and knowledgeable.
I've been here a few times, this office is very good, very clean and wait times aren't long at all. The staff is always very nice and professional. This is my go to for any unexpected issues when I need a quick medical visit. Last time I went was for a smashed thumb. I was in and out in under 30 minutes
I have been there in the past without too many problems other than the wait. However went last night with my wife who was having a problem. The website and signage say open until 8pm. When we arrived at 7:30 we were told they had enough patients to last until past 8 and therefore would not take anymore. If this is their policy that is up to them, but there should be some indication of it on their website. We live in the country almost an hour away and drove there just to be told to leave. Worse the person behind the desk (who was almost impossible to understand between the mask, the thick glass shield and the fact that English did not appear to be her strong suit) never asked what our issue was. I would think an urgent medical care might ask how serious the issue was. We could have been anything from a splinter to a heart attack, they had no interest. There was a mother and daughter ahead of us that got the same treatment. I will never go back. I would like to add that their response was just for appearances on here. Once I contacted them they no interest in discussing the issue and just sent me a 'copy paste' apology that meant nothing.
Made an appointment for a pre-employment drug test. Only to arrive to find out they don’t have anyone on site to certify a drug test; next closest center is 2 hours north or 3 hours south. Nothing on their website when the appointment was booked.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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