ExpressDocs Urgent Care Center's Online Review Report Card

Thanks to doctor Harris and your staff! I had a health issue and you were all so nice, pleasant, professional, and caring. I could not have had a better experience and you followed up to see that I was well. My mom works for a major local hospital and was equally impressed. I highly recommend this establishment.  Will always keep you top of mind.

Everyone there is at top of there game . Great staff

Walked in for a COVID test, two front desk staff were maskless at an Urgent Care of all places. Walked out.

Thanks Paola (Paula)I went in last night for precautionary Covid testing and the wait was a little long but there were quite a bit of people there. The front desk wasn't that friendly so I was kinda thrown off when I first got there, but the nurse/m.a. that brought me back was so kind and nice and provided me with the details that I needed. She also made me feel comfortable even though I was so nervous getting the test (nobody wants a long swab up the nose). Unsure of the spelling but it was Paola or Paula, she was so kind and I am happy I ended my visit with her. Thanks Paola (or Paula)

I would like thank Laurie and Maria for making myself and my nephews visit flawless. My nephew is special needs and he had a smile on his face the whole time getting X-rays, an eeg and a Covid test. I got a Covid test myself it was quick and easy.The facility has a clean and and refreshing feeling with fish tanks housing the most beautiful fish to keep you tranquil in the waiting area. I highly recommend Express Docs Urgent Care. 👌🏽💓

They're really nice! :)

I was seen by a doctor promptly and treated with courtesy and professionally.   They even performed a procedure I needed but was not scheduled for as a favor.I Highly recommend Express Docs urgent Care.

I got annoyed waiting in line for over two hours, but the covid spike isn't their fault

Took my mom here at night since she wasn't feeling well. The front desk staff were incredibly rude and unhelpful. They basically didn't want to help us since it was an hour before closing.

“Wait time is 1 hour plus. Was told I’m next and 3 people were called ahead of me. Don’t waste your time. MED MD I was in and out in 20 minutes on more than one occasionResponse from the ownera month agoWait time for COVID testing can be longer depending upon how many patients come in at once. We prioritize patients who come into the urgent care for lacerations and illnesses over COVID testing so that is likely the situation which occurred when you came in. I do apologize about the long wait, but unlike other urgent cares, we triage all patients in and offer patients who come in just for COVID testing an opportunity to speak with a provider as well.”*******In reference to the owner’s response regarding priority, people who came in after me who were there just for covid testing were helped before me while I was in pain. I went to Med MD and was helped right away. In under 30 minutes I was checked in, received a steroid injection and was discharged.

rude staff, no greeting upon arrival and attitude off the bat from the doctor and the surrounding nurses. Coming from someone whos experienced in customer service, they have no idea how to make people feel welcomed and it really shows that anyone can get a degree but not everyone can actually be a good person.

Went in for a COVID test and never received a call on my results. I finally called after 5 business days and was given my results over the phone. They are not capable of digitally transmitting results either. Gave them the benefit of the doubt the first time, and am now experiencing the same problems with my second go around. It’s embarrassing.

Wait time is 1 hour plus. Was told I’m next and 3 people were called ahead of me. Don’t waste your time. MED MD I was in and out in 20 minutes on more than one occasion

An A-1 facility: Efficient, pleasant atmosphere, immaculate, competent staff--highly recommended!

I came to do COVID test and asked if it gonna cost me, by customer service was reassured that it is absolutely free, after a while I received a bill... so, or customer service is not professionally competent or just lying...

Dr. Musoff and his staff were amazing. Very professional, saw me right away, and very attentive. Got treated and even called back for results. I wouldn't go anywhere else!

Amazon staff Lisa was kind and extremely professional and helpful

I have been using express docs since moving to the area almost 4 yrs ago. I couldn’t tell you one bad thing. It’s comforting to know this place is here when I need it. The staff ..... all of them .... are fantastic! It’s exceptionally clean, easily accessible and they take most insurances.

Needed their rgent care services 10 minutes before closing time. Had one triage question from the front desk lady then a young guy met us as we were walking in stating affirmatively that they were closed. Stood over us as we completed the forms and was very sparky. I get wanting the day to be over, but your job is literally urgent care that doesn't need to go to the hospital. With the money billed to the insurance company for tests, etc. Youd think the employee would understand how their salaries get paid. Rated a star because once she got to the Dr, the medical care was as expected.

I was feeling feverish with chills and the doctor, Tatiana, saw me right away. She was interested and kind. I had a Covid19 test which was negative and discovered I had a bladder infection. The staff was friendly and attentive and I felt confident in the diagnosis.