Jonathan Kaplan's Online Review Report Card
Jonathan Kaplan
4.6
Average Star Rating
80
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Kaplan received 88.8% positive feedback, with patients praising the thoroughness, caring demeanor, and professionalism of both him and his staff. However, 11.2% of the feedback was negative, primarily citing rude staff, insurance miscommunication, and language barriers. Overall, while patients valued the excellent medical care, the practice needs better customer service and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
Yelp
HealthGrades
Facebook
RateMDs
Vitals
List of Jonathan Kaplan's Reviews
very nice customer service
Reviewed On Google
Responding to patient needs
Reviewed On Google
Dr Kaplan is excellent, had a colonoscopy about a month ago, all went well and he communicates all findings in a personable concise manner.
Reviewed On Google
Everything from start to finish, thank you, great team!
Reviewed On Google
Pleasant and friendly staff and Doctor. They listened and showed concern for me as a patient
Reviewed On Google
The office staff level of customer service is above expectations. Dr Kaplan is an amazing physician, that cares about us extremely well
Reviewed On Google
Taking time to fully understand what's happening and providing thoughtful feedback as well as treatment approach.
Reviewed On Google
Very thorough. Dr. Kaplan took time to explain everything to my satisfaction.
Reviewed On Google
Scheduling procedure
Reviewed On Google
Gaston health team is very good, caring, and very efficient office.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
