Coast Dental's Online Review Report Card
4.0
Average Star Rating
126
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Coast Dental received 78.6% positive feedback, with patients praising the professional and friendly staff. However, 21.4% of the feedback was negative, primarily citing scheduling issues, billing problems, and rude behavior. Overall, while the practice is appreciated for its dedicated care, it needs better communication and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Coast Dental's Reviews
When to replace a temporary filling. Everyone at this location is friendly.
Reviewed On Google
Total con artists. I specifically told them all year that I was disabled and on a fixed income, and to be sure to never to go over my allotted benefits for the year. During my last visit they did treatments without my consent that sent me over $400 my insurance max. Nobody in the company will help me. They also kicked me out of my 2nd to last appt when they all of a sudden decided to make me fill out a medical questionnaire to get signed by my Neurologist. They had no problems treating me all year before that though. I felt humimiliated.
Reviewed On Google
Total con artists. I specifically told them all year that I was disabled and on a fixed income, and to be sure to never to go over my allotted benefits for the year. During my last visit they did treatments without my consent that sent me over $400 my insurance max. Nobody in the company will help me. They also kicked me out of my 2nd to last appt when they all of a sudden decided to make me fill out a medical questionnaire to get signed by my Neurologist. They had no problems treating me all year before that though. I felt humiliated. I can't get a single person in the entire company to help me. Now I know why they are not even BBB accredited.
Reviewed On Yelp
I received a call to reschedule my appointment as the hygienist was unavailable. This happens frequently with this dental practice; the receptionist calls to reschedule appointments, which indicates they do not value their patients' time. I'm considering finding a new dentist.
Reviewed On Google
2 dental procedures failed (fell out) exposing sensitive areas to heat/cold as well as pain while chewing. Insurance company claims correct documentation not supplied to them by dentist. Called dental and inquired when procedures were going to be completed and was assured would be called back but that didn’t happen. Care credit reviewed and refunded $. When a creditor provides a substantial refund it suggests facts are in order. Call your insurance company (before selecting a dentist) and inquire with them what Dental offices are the easiest to work with from their perspective and pick from there.
Reviewed On Google
Horrible. The front desk and the hygienist were incredibly sweet. Unfortunately this is another money grabbing corporate dental facility only concerned with telling you that you need thousands of dollars of unnecessary treatment. Told me I needed a root canal. Went to another dentist who fixed it with a filling! Just a horrible place
Reviewed On Yelp
Everyone in the office is very concerned and very professional. The Dr nurse answered all of my questions and was able to reassure me that everything would be perfectly fine. The Dr was very nice and very professional would highly recommend this Dental Practice. 💯. Very happy. 😊
Reviewed On Google
Excelente trabajo!..muy honestos y comprometidos 😊😊
Reviewed On Google
I had a great experience with coast dental. The wait was short and staff always willing to help with any questions and concerns. Clean and pleasant environment I will continue my oral care at this office. Thank you!
Reviewed On Google
Lady in front desk was very attentive and polite. Dentist and hygienist very gentlemanly and both speak my language, Spanish. Nice location
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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