Charles Mayes's Online Review Report Card
4.6
Average Star Rating
74
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Mayes and his team garnered 89.2% positive feedback, with patients commending their compassionate care, thorough explanations, and professionalism. However, 10.8% of the feedback was negative, primarily citing communication issues and delays in follow-ups. Overall, the practice is appreciated for its dedicated care, yet it needs better coordination and response systems.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Charles Mayes's Reviews
Great experience. Get treated like family. Dr Mayes and his staff are great people with genuine concern for your well being.
Everyone was so friendly and knowledgeable
Professional, gave concise clear opinions. Can be trusted completely.
Very hard to pick a good Cardiologist when you are in a coma and facing 56 days in ICU, but did I ever get lucky when Fate put this player on my team. 3 years later and he is still just as concerned as he was on Day One. Thanks to all the Saints!!!
It was a very pleasant experience. Dr. Mayes was everything you want in a doctor and his staff was very friendly and professional.
Dr. Charles E. Mayes, Jr., MD and his office staff are professional, knowledgeable, caring , and transparent.
Always takes time with me and goes over everything. All staff nice and professional.
Dr Mayes is a good cardiologist I highly recommend him!!! He has been my Doctor for 8 years!!!!!
I have trusted Dr Mayes for 20 years, I will trust him for another 20. His staff is also amazing.
My father-in-law likes Dr Mayes, but we are pretty disappointed with what's happened and would like the staff to put some attention on their processes. Somehow we've fallen through the cracks twice. For 2 weeks we've waited for a call as my father-in-law sat home with what they called stable angina, though he couldn't walk a quarter mile without chest pain. We finally called yesterday to ask if they'd heard anything from someone they were consulting, the office said they'd call back and didn't. Today my father-in-law went to the ER after 3 hours of chest pain, and the ER doc there put him in an ambulance for Pensacola to get some emergent attention. My brother-in-law and wife are having to cancel a vacation because the office forgot about us, it appears, anyway. This is the second time we had to be a squeaky wheel to get some attention from this office.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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