Gastro Florida's Online Review Report Card

I waited over an hour. Employees were late. I would go somewhere else if you have a chance.

Have you noticed how old the reviews are here?  Those who posted a 5 on this location have to be review plants.  If you are good with being herded along like cattle in a drive to be stamped done this is your location  Let me tell you about my true experience at North Pinellas Surgery Center.  Arrived on time to a locked door and a grumbling patent who obviously had same check in as me but no attendant at the door.  First thing I come across is angered words by another same time check in patient and the receptionist. Fast forward same receptionist snaps at door attendant to not bring in next person until she is ready Sit and wait in a very uncomfortable dated area with VERY stark lights.  My name was shouted as next  No exchange except shown to a bed with a tossed gown unfolded is that clean? and told to change sign papers.  Stone faced anesthesiologist comes in grunts a few questions then acts like I am holding up the line wants to give me extra drugs.  Not one bit of personal interaction.  Then throws open curtain so I am now staring at one of the other opposite sex 630 check in herd.  Awkward Refused extra drugs and was sent away cancelled.   My Dr. did not even care to speak to me I asked to see him and he was busy moving me out for next cow in line.  HORRIBLE PLACE  Very impersonal to patients.  Negative energy from the moment you hit the doorstep.

Wouldnt recommend them or ever go back. Its a factory. Something went wrong during my procedure and they sent me on my way as quickly as they could with no compassion.. had to go right to the hospital.

Colonoscopy and Endoscopy. Staff were EXCELLENT Everyone was courteous caring and professional. Cant sing enough praise on this place

Colonoscopies are not fun but they are necessary. Everyone at NPSC made sure that for my third procedure here that I was well taken care of and the whole procedure seemed effortless and pleasant. Marilyn checked me in at 615 making sure all the paperwork was complete and accurate. She was the first person I saw and she set the tone friendly professional and efficient. Susan took me back into the surgery center at 630 checking my vitals and getting me prepped for the procedure. She was pleasant caring professional and thorough. Next my anesthesiologist Dr. K? checked in on me. Like Susan he was pleasant and thorough professional the whole time. Bill was next sorting out and organizing the paperwork making sure that everything was in order. He too was friendly professional amp efficient. He was the one who wheeled me into the room where it happened. Edina was waiting for me. She adjusted my blankets fluffed my pillow and inserted my oxygen. She was an angel so sweet and professional too. David friendly and busy was also in the room assisting Dr. LaCamera who asked me questions in preparation for the colonoscopy. And then I was out I woke up with Rose who completed my discharge papers after checking my vitals. She was solicitous professional and sweet. She walked me to my car where husband awaited reminding me to rest and stay hydrated for the next 24 hours. This was an amazing wonderful perfect experience and I am thrilled that Im back on the 5 year plan no polyps and I WILL return here for the people who made this procedure painless and happy.

I recently had a procedure performed at Baycares North Pinellas Surgery Center and can not stop raving about the level of compassion professionalism and caring the entire team showed me and my wife.  There was a change in locations for my procedure which I found out the morning of as I went to the wrong facility but as soon as it was discovered everyone went out of their way to expedite my check in preop and movement to the procedure.  My blood pressure was elevated due to me rushing to get there 45 minutes late and the calming and caring atmosphere helped lower my pressure quickly so I could have the procedure completed. At no time was I rushed or a process skipped ensuring I was well cared for and ready to go. I cant thank the staff there enough for their kindness and quality of care received. A special shout out to Nurse Nina who orchestrated everything a true professional  Thank you all  The follow up call the next day was a nice touch too greatly appreciated.

Dr. DeVicente and his staff are excellent. Knowledgeable and friendly they have kept appointments on time which I value. Their surgery center in North Pinellas was also professional and the best experience I have ever had with anesthesia

The nurses and Dr Devicente are fantastic great bedside manner and customer care. However the front office staff specifically the women who does the billing with blonde curly hair and wears glasses is EXTREMELY rude. My BCBS already explained benefit break down and PT responsibility before I had procedure done and I tried explaining to her and she was very rude explaining how the doctor wrote it and she NEVER bills things incorrectly . She spoke to me as if I were a child and did not know what I was saying she then rudely told me she will go through insurance and then she will bill me then dismissed me from the counter. I do not mind paying towards deductibles and co payments but to treat people that way is uncalled for.

On June 24 I underwent a colonoscopy with Dr. Steckler.  The care before and after was excellent.  However the special care of Betty before and Judy after was exceptional.  They did they work perfectly and were pleasant as they performed it.  This makes the patient feel like they are a human being and that they are cared for  Thank you

I had my second visit to this facility and I just want to say that the staff is so friendly and professional  The care I received while I was there was great the nurses were very attentive to my needs.  I would recommend this facility to anyone.