Henderson Mental Health Center's Online Review Report Card

This place is the worst place to go for any thing i wish i had the name and number of ther person that goes over all of them i believe there is something not right going on in there.

Attempted to schedule an appointment for my son, the lady told me not to make one to go in because it’s faster…..this place is a joke. Go somewhere else. Everyone in there is absolutely clueless. It’s for someone to go there with a hidden camera to really expose how terrible this place truly is behind closed doors.

I go to the davie location the office staff is so rude. I need an appointment because my prescription is running out and she says nothing til august, I explain I can’t wait that long I need my prescription and she says there’s nothing she can do.

This a great place that helps out mentally sick patients.

Bad experience. After waiting for 1.5 hour for a quick answer, the assistant to Mrs.Robert said that I have to come another day or wait for another 2 hour bcz she has patiens to help. So it means 3.5. hrs. waste of my time.

I really wish I could give no stars! This has to be the worst mental health facility! My mother is a patient, she contacted the center and let them know she was a new patient who just moved and her meds would be running out in 30 days. they told her if it runs out before her appointment to call a crisis hotline. When she finally saw the psychiatrist, she had to wait over 2 hours for the appointment. And then the nurse practitioner asked if she minded if she ate her sub during the session, mind you she had been waiting for so long and through her lunch time. She was yawning the entire time, would not look at her last doctor's notes and just prescribed what my mother was on. She got many of the dosages incorrect, which is frightening. Luckily my mother is capable of knowing her own dosages, whereas someone who may not be as mentally stable might unknowingly take the dosages and hurt themselves. Her next appointment, with the therapist. The therapist was nodding off during the session, actually falling asleep! I cannot believe how they treat people in this place! My dog gets treated better at the vet. The next visit they have her wait over 1 hour and she had to be somewhere else and could not wait any longer... Well that's it, I will help her find a new center. Do not let your loved ones go there!

On friday june 22 my daughter want to be seen but got upset cause didnt have appoinment. A lady told her she will have an intake n a therapy will see her my d...said ok. It was around 9:30 we fill out some papers n satdown. People came in n go inclusive a young lady came also to be intake was called n we still there I even show d recepcionist d stye on my eye n ask her about 10:30 how long it will take she said about an hour I said ok. About 11:45 another worker came I ask her of d intake n ask d other lady why we being there so long? She did d intake said we can go but we asked her about seen d therapy n she said was coming down to seat. Few minutes later said therapy cant see my daughter cause I guess she was going out to lunch it was already 12:05. This place have no respect for other people feeling. We were the only hispanic there. May be employee moral educated training. I hope not to go back to that place n wont recomend it

VERY helpful I am going through a lot and they went over and beyond to get me the help I need. The representative that I would like to "put on blast" is Unique(hope I spelled her name correctly) she is exceptional. She was very professional, understanding, and kind. Thank you!!!!

I like the dr miss torres i hope i spell the name right .😜the only complaint is takes too long to se the dr

Henderson should be embarrassed to call themselves a crisis or behavioral clinic. None of the staff there care at all about the well-being of the patients. But why would they, they’re all government paid workers that just go for that pay check. They offer no help to those who need it. I’ve never gotten to speak to anyone or been given a proper diagnosis. Instead of doing their job to get people the help they need they would just write you a script for just about anything blindly. Not only that...they refuse to refill your meds should you miss an appointment. How are you going to deny a person with mental illness their medication? Oh that’s right.... because we are nothing but a chart, a piece of paper, a statistic, & a paycheck for these people. Did anyone know that the shooter from Stoneman Douglas was a patient there? Shows the level of care and commitment to helping those in need!!! The Henderson Behavioral Clinic as a whole should be shut down!!!!