Holy Cross Medical Group Cardiothoracic Surgery's Online Review Report Card

I want to express my heartfelt gratitude to Dr. Max for the exceptional care and compassion he showed me. I arrived at the Holy Cross Emergency Room in Pompano Beach, Florida, on June 24, 2026, suffering from excruciating back pain and symptoms of a pinched nerve. He made the decision to admit me to the hospital so I could receive the care I truly needed. What touched me the most was that on July 1, 2026, several days after I was discharged following my back surgery--a laminectomy and microdiscectomy performed by neurosurgeon Dr. Moncman--he personally called to check on me and see how I was doing. That simple act of kindness meant the world to me and reminded me that there are still doctors who genuinely care about their patients beyond the hospital walls. I also want to sincerely thank the entire Emergency Department and hospital staff. Every doctor, nurse, technician, therapist, and staff member treated me with professionalism, kindness, patience, and compassion during one of the most difficult moments of my life. I wish I could remember everyone's names: Dr. K, Dr. Torres, Dr. Lynch, Dr. Isabella Mellits Lopez, Dr. Peavler, and my nurse for two days, Isabel A., who was kind, gentle, friendly, and professional. I had around five nurses during my stay, and every one of them was marvelous. Thank you for making me feel heard, cared for, and supported. I will never forget the outstanding care I received. May God bless each and every one of you for the incredible work you do every day.

DO NOT TAKE YOUR LOVE ONES HERE! They’re not attentive, blood on walls and no a/c. My parents were rushed here on two different occasions and I seriously regret them coming here, both times out of our control. Once they’re here they say they are taking care of them so legally it’s hard to take them out. BUT THEY ARE NOT !Had to be on top of staff for their meds and extremely in pain, given food out of their dietary restrictions!!! acted like they didn’t know. Bed sheets stained would not change I had to bathe them and beg for a gown. Staff can care less both situations I had to buy my parents jello. They had none!!! My mom was later seen by doctors at Broward Hospital and she was immediately seen and had surgery. They couldn’t believe the negligence. It’s horrible. Be LIKE the staff at Broward Hospital THAT was above and beyond. LET me not forget the STAFF EATING SHRIMP NEAR THE ENTRANCE LIKE WHY NOT USE THEIRE BREAK ROOM???? as I was checking in and visiting my mom at holy cross, you know as I’m rushing in with fans cause of no ac in the room! You almost had me have an anaphylaxis! DO NOT TAKE YOUR LOVE ONES HERE UNLESS YOU DO NOT CARE! List can go on but hopefully I made it clear!!!

Confirmed an apointment 6x, once i did it on My Chart and paid the deductible. Get to my appointment today and they never received the referral and no one told me that. Office manager never came back to me, can’t get through to the doctor, Guest Relations never calls back so their VM is totally useless. Total waiste of my time and money with actually loosing money today by going. Totally inexcusable and will file a complain with the health agency which governs hospitals.

My husband became ill while in Ft. Lauderdale on vacation. The ER staff was amazing!! A special thank you to his nurse, Ithamar was so attentive, caring, and was just absolutely wonderful!!!! Thank you so much!!!

What a GREAT disappointment from a Catholic hospital. What horrible experience when my daughter was in the hospital regular and on the physical therapy floor For a while I thought they put her on a hospice floor where they let the patient die. Took her somewhere else and she's getting now a proper treatment. NEVER AGAIN WILL I TAKE A FAMILY MEMBER TO THIS HOSPITAL. I did complain and NOTHING was done.

Our doctor is affiliated and i believe an employee of Holy Cross Hospital, Ft. Lauderdale. People don't realize Holy Cross doctors' offices are often employed by the hospital. In our case I have pneumonia and feel horrendous. My doctor has yet to get the prescription called in - after 4 days - I went to the hospital to complain with regard to not being able to pick up my prescription -- and potentially be admitted --- but to see the people who take the complaint, I had to have an appointment. Either they have a lot of people complaining or they don't have the interest in hearing my complaint. I'm not going to an urgent care center to get the medication my doctor should have called in. I've had it with Holy Cross and their employed physicians.

These folks saved my life. Probably the best hospital I have ever been. Great doctors and people

I was admitted to Holy Cross Hospital 10/13/25 - 10/16/25 and let me just start by saying this has been the best Hospital I've ever been to! Starting with my neurologist Carolina Valdez, My EEG techs Danise, Daniel, Peter, My nurses Marjorie, Teresa, Tanisha, Elsa, and Laneisha all of these individuals treated me with exquisite care and reassured me with any questions or concerns I had. I was also given a detailed plan to prepare me the day I got discharged by Allan Ribbler who is a Clinical Neuropsychologist. My room was maintained and my bathroom was cleaned Daily. They have a variety of options for food that I've never seen on a hospital menu before, If you don't have a selective diet I'd suggest the quesadillas they were amazing! Whenever Food was severed it was served respectfully and professionally. My overall experience was amazing at Holy Cross Hospital I have no complains. Thank you to all who took care of me during my stay!!!

The most horrible experience in ER. The staff is inexperienced no bedside manner and way to young to be running the ER. It was like a ghost town no staff members to be found. Moved my family member to another hospital on a Friday night at 9pm that’s how bad it was. No one cares, bottom of the barrel staff. When pressure to help they all had an attitude. Everyone one of them. The security police officer told me he was more educated than me because he was a f-cking police officer while another security guard laughed at me over and over because I was upset that no one was helping my family member. It was like the worst of the worst in staff! Do not recommend.

I was at the Holy Cross Health Hospital yesterday and it was one of the best experiences that I have in any Broward County Hospital. Also want to highly recomend my Doctor Ahmed E Osman and specially thanks David Bonet for great health care, empathy and professionalism Please commend them for and excelent work.