Holy Cross Medical Group - Cardiovascular & Thoracic Surgery's Online Review Report Card
Holy Cross Medical Group - Cardiovascular & Thoracic Surgery
3.8
Average Star Rating
1439
Total Reviews
12
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Holy Cross Hospital received 49.8% positive feedback, with patients praising the emergency care, friendly staff, and expertise. However, 50.2% of the feedback was negative, primarily citing poor customer service, billing issues, and long wait times. Overall, patients appreciate the hospital's medical care yet it needs better administrative processes and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Holy Cross Medical Group - Cardiovascular & Thoracic Surgery's Reviews
I was admitted to Holy Cross Hospital 10/13/25 - 10/16/25 and let me just start by saying this has been the best Hospital I've ever been to! Starting with my neurologist Carolina Valdez, My EEG techs Danise, Daniel, Peter, My nurses Marjorie, Teresa, Tanisha, Elsa, and Laneisha all of these individuals treated me with exquisite care and reassured me with any questions or concerns I had. I was also given a detailed plan to prepare me the day I got discharged by Allan Ribbler who is a Clinical Neuropsychologist. My room was maintained and my bathroom was cleaned Daily. They have a variety of options for food that I've never seen on a hospital menu before, If you don't have a selective diet I'd suggest the quesadillas they were amazing! Whenever Food was severed it was served respectfully and professionally. My overall experience was amazing at Holy Cross Hospital I have no complains. Thank you to all who took care of me during my stay!!!
The most horrible experience in ER. The staff is inexperienced no bedside manner and way to young to be running the ER. It was like a ghost town no staff members to be found. Moved my family member to another hospital on a Friday night at 9pm that’s how bad it was. No one cares, bottom of the barrel staff. When pressure to help they all had an attitude. Everyone one of them. The security police officer told me he was more educated than me because he was a f-cking police officer while another security guard laughed at me over and over because I was upset that no one was helping my family member. It was like the worst of the worst in staff! Do not recommend.
I was at the Holy Cross Health Hospital yesterday and it was one of the best experiences that I have in any Broward County Hospital. Also want to highly recomend my Doctor Ahmed E Osman and specially thanks David Bonet for great health care, empathy and professionalism Please commend them for and excelent work.
I went today to the Holy Cross Hospital in Fort lauderdale for a Heart procedured the service was incredible and totally professional, most likely to the Doctor: Ahmed E Osman and special thanks to: Nurse David Bonet for great health care, empathy, and professionalism. Please commend them for and Exelente Job.
Thank you, the ER team! You have IMPROVED A LOT in the past few years!
Post op staff is so rude. I was totally aware, she treate post op patients like we we're stupid. I asked a few questions and she told a guy to take me, that I was a questioner. And her replies were rude sarcasm.
Care was horrible. Surgeon never called the family to tell us how the surgery went, that it was done that the patient was going to the room. Had to wait for the patient to wake up in the room to tell us. Took an hour and a half to two hours to get pain meds And emissions. Had the nerve to come ask for money the day after surgery while the patient was in severe pain and mostly out of it. Food took close to two hours to be delivered and if you ordered anything frozen, it was soup by the time it arrived to the room. Very poor service and care.
I was admitted on the 16 June My name Stuart Levine I was placed in room 552-2 The staff was incredible on all days and nights All nursing g care teams and patient care teams and clinical care . Please make sure they all know how much appreciated there expertise and comfort care is appreciated You made my stay very comfortable . Stuart Levine
On May 29th my wife had hip surgery, I was at the Hospital all day, the nurses and doctors pre surgery were great very comforting and informative. While I was waiting for my wife I watched all the employees from the doctors to transporters, it was wonderful to see everyone working together whether it was holding the elevator for one another or just giving each other a friendly look and saying hello to each other. You can't even go to a restaurant and see such camaradity. The surgery went well and we are very grateful. Thank you for being there for us and everyone. Fred Pulver
I had major health issues in October. The EMT's, Emergency Room, OR surgical and medical e, the ICU saved my life. I was in a coma for 6 weeks. They were awesome. They saved my life.
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