Firstlight Home Care Of Fort Myers's Online Review Report Card
Firstlight Home Care Of Fort Myers
1.8
Average Star Rating
5
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Firstlight Home Care Of Fort Myers does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Firstlight Home Care Of Fort Myers's Reviews
They are poor with relations to the elderly. They are not helpful in any way to help their clients. I would recommend to look for other services.
An array of internal management issues leaves me thinking this operation is decaying.In support of a family member, FirstLight missed appoints, canceled unexpectedly, and then refused to continue service unless we committed to automatic payment (direct withdraw from our checking) despite us having a spotless and on-time payment record with them.In term of family care, avoid organizations that are not internally well organized as they will not be externally operational either.
If I could give 0 stars, I would. This company is the worst home health care organization I have ever had the mispleasure of dealing with. They do not take customer's questions or concerns seriously, they do not return phone calls, and they constantly send random caregivers out when it has been specifically requested that they do not do that. They treat not only their customers like garbage, but also their caregiver staff. The "Care" Coordinator Kristin is the most unprofessional disrespectful person and does not deserve to be in this business. They should be embarrassed at how they conduct their business. There are so many other genuine, caring companies to chose from. I'm happy to say we are no longer using this companies services.
Cnas are always late never do the job they are supposed to do. The schedulers dont listen or care. And one scheduler hung up on me when he screwed up and didnt eant to fix it
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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