Stephen E. Smith's Online Review Report Card

Dr. Smith is ALWAYS concerned, thoughtful and really wants to help his patients with all concerns towards your eye's! I would suggest ALL who NEED eye care to go visit him!

All the staff and doctor Smith are great, very friendly environment, I highly recommend..

Friendly staff and Dr. Smith is just the BEST!!

Excellent service. Informative and attentive staff.

The service excellent thanks 😊

Even though I questioned whether the prescription in my new glasses would be correct for prisms since I was not examined for that, Dr. Smith insisted that if the prisms in my old glasses were okay, there would be no difference in the new ones. I ordered new glasses m elsewhere to get the frames I wanted, but the prescription his office provided was inaccurate, and I ended up with terrible double vision with the new glasses (which prisms are intended to correct). They were expensive, useless waste. The optician at Florida Optical Services arranged a second exam for me with a different doctor (additional expensed for me) which included vision alignment and which produced a complete and accurate prescription that resulted in wonderful glasses. Smith's office also wanted to set me for for six-month visits, which no optical office has ever suggested before and which my insurance would be unlikely to cover. I have to question whether their practices are revenue-driven rather than patient-care driven. This is the worse and most costly experience I have ever had with an optometry office. I would advise against Dr. Smith and Eye Associates of Fort Myers on the basis of this expensive.

Kind & friendly

The doctors okay but the staff is lacking. And I'm sure that doctor already knows that. If you're going to charge me for services rendered at least do something. Couldn't even find me a referral doctor in a timely manner for a eye emergency. If you have an eye emergency you don't want to wait three to four weeks to be seen by a doctor that will help. Thanks for nothing dr. Smith. Your so-called receptionist call two places came up with a appointment almost a month from that day. Then when I asked her to try to find something sooner. She complained about really having to look. So I got mad and left thanks for nothing. You got paid for nothing!

Excellent care, and concern. Very thorough.

I went to see Dr. Stephen Smith for an infected blocked tear duct. I had to return twice as it got worse and every time they squeezed me in that day or the next to see me. The staff was always very helpful. Dr. Smith actually met me at his office (with his family on a day that the office was closed) and did a procedure to alleviate the swelling in my eye and face. I was very happy with him and his office!