Brenda Hernandez Reyes's Online Review Report Card

This doctor lied on the Certificate of Professional Initiating Involuntary Examination stating that I met the criteria established by the Florida statutes claiming I had refused voluntary examination, when I actually called her to ask what was holding up the prescription for the anti-depression medication she prescribed and asking her to please speed it up as I truly needed it. She sent the police to my home, who became aware that I was not suicidal and told her. Still she issued the order to force me be involuntarily confined, and the police were obligated to carry out the unfounded order. She lied saying I refused examination when I actually called her to have her carry out her duty of making sure I received the medication I needed. She lied to the police, she lied to the hospital, she lied to the State of Florida. Why did she do that? To this day I ask myself that question. That was not the end of the story but only the beginning of the worst and scariest experience of my life.

Dr. Hernández helped me with one thing, but completely neglected another. She provided the proper treatment for my gallstones and sent the referral to have it removed, but she completely neglected my hypothyroidism. She changed the dosage of my medicine and it made me barely able to function. I had to use a telehealth service to get the correct dosage. I wish she took me seriously. Also, not sure if this is the new protocol, but she asked if I was born a biological female, which I found extremely offensive. There’s also a language barrier. She will completely ignore questions she doesn’t understand.

Visited twice for a referral for a new specialist since my old one didn’t lead to any results and by the end of the appointment she was going between “I need the notes “ and “what do you want me to do about it?” With the nastiest attitude when was just explaining my situation and asking for a referral. Next time I give her the notes and it’s the same rude behavior and this time “ well i need the notes for another case ( completey unrelated case)” while simultaneously telling me again what did I want her to do about it and she wasn’t even the person to ask in the first place (but then why ask for the notes?) and all the while she wouldn’t even bother closing the door so the receptionists and ppl outside got to hear. It ended with me asking if she could give me an X-ray since it was 3 years since I last got one so I see how much worse the damage is and she also refused. Only good thing about the appointment was the staff.

I’ve had a few appointments with her and it always just ends up with her quickly getting annoyed and getting an attitude with me.

Visited the location on Flagler drive. Dr. Hernández-Reyes and her staff are just wonderful. Very sweet and attentive. After not having a primary doctor for over 5 years. I have found the perfect place. Beginning with the receptionist, medical assistant and the Dr. wonderful experience. Recommend 110%. Thank you all so much! Leony Roddriguez