Perry R. Lloyd's Online Review Report Card

Zero stars!!!! though this program requires you to enter at least one. The office manager/biller Deb is awful. Unfriendly, uncooperative, unprofessional.

I am a new patient of Dr Lloyd, I just went to him today for the first time, I really liked him and his staff, he was the most thorough doctor I have ever been to. He checked everything and asked all the right questions, this is how all doctors should be, he was funny and made me feel at ease, he took a lot of time with me and made sure he covered all my concerns. I would highly recommend him and his staff. Thank you Dr Lloyd😊

Well my experience was great he talked to me not at me he explained everything to me it was a pleasant appointment most de don't care I've gotten treated bad but there I well I stopped being nervous so for every bad experience there is a good one.

Dr. Lloyd is to become my primary doctor he met him yet I hope to meet him this week I know there's a difference between internal medicine and Family Medicine isn't there

I'm a patient of Dr Lloyd's. Although I have not had an appointment in many months, I still feel that I would be welcomed as if I'd seen him yesterday.He and the staff are so down to earth. Dr Lloyd is especially great at taking TIME to do a work up on your overall health.Best part of being involved with his practice... He's freaking cool as S*#T!

One of the worse doctors. He had no Idea what's going on with my mother. He called her health problems "life". And his staff are the rudest people, Debbie called me and asked to pay them for staring at my mother in the hospital and on top of that she said to think about paying when one needs a doctor. Well shouldn't it go both ways? One pays when they were helped not stared at but of course they don't understand until they are in the same situation, think twice before being rude to people because what comes around goes around.*I did call back because hanging up on someone is not professional. And your staff was rude enough to put me on hold and not answer my call. If you want to speak to me, it's clear you have my #. I'll be human and have respect to answer the call.

I moved to this area from out of state and developed a severe sinus infection. I saw the sign for Dr. Perry in my neighboorhood and made an appt. From the first visit, he was rude and extremely abrupt. His first words to me were "I don't want to know anything about your past medical history. I make my own history." Knowing nothing about me, he immediately began reducing my prescriptions for blood pressure, and acid reflux. On my visits, I primarily saw the nurse and then the Dr. very quickly. He prescribed an anti-biotic and then left. After many different anti-biotics over several months and very little verbal communication with Dr. Perry, I found a new Dr. who after doing some tests, prescribed a completely different antibiotic, and I immediately began improving.

His staff called and wanted me to pay the copay from my last visit which was over two months ago. I told the woman (who said her name was Deb) I had already sent a check. I asked her to wait while I pulled up my Quicken software to check. Sure enough, paid and cleared the bank. She wanted me to mail her a copy of the cancelled check. I told her I would if she sent a SASE to cover the postage. It might sound petty but she wanted me to provide proof before she was going to check any further on her end. She asked for me to email a copy and when I didn't jump for joy...SHE HUNG UP ON ME! I called back and she proceeded to admit she had hung up on me and that I was rude! The fact she wanted me to jump thru hoops to prove what I claimed and offered no evidence she was going to do anything but be impolite was amazing. Sometimes I think doctors forget that I pay for their service, not the other way around. I asked to talk to the Doctor and she told me I couldn't, that he didn't get involved in financial problems like this. Doc, you need to keep your eye on an employee that is rude to the customers and claims you aren't interested in how she acts

My pulmonary doctor made the referral about 21/2 months in advance. I had just received a new insurance plan and had not received the insurance cards ( it was in the mail when I returned home). Even though I had gotten the card information from the health insurance specialists, called the insurance company during the schedule appointment, and then waited for the secretary to finish speaking with the insurance agent to confirm my identity and effective policy. Still refused to see me. So the nurse hears my daughter becoming upset. Then she suggest she speaks to the doctor. Still refused to see me and recommended we go to the ER. My daughter even offered to pay out of pocket. However, my experience at Lawnwood was so pleasant 😊.

I was a patient in this practice for a couple of years. Dr. Lloyd himself is very knowledgeable and thorough, he takes his time and I think genuinely enjoys what he does. I would still be there were it not for his billing staff and Dr. Lloyd's refusal to even discuss the matter. My insurance company contacted this biller, they sent letters to Dr. Lloyd informing him his balance billing was not allowed according to his contract, they tried reaching Dr. Lloyd directly by phone yet were unable to get past this biller. It was not a lot of money and had it been isolated it would not have become an issue. Having worked in a medical practice for many, many years I am very familiar with billing and insurance explanations of benefits. Dr. Lloyd was my primary physician yet she insisted on billing as a specialist (hello his name was on my card as Primary) this of course changed my copay from $5 to $40 and it was not just one time! I took my EOB's in she refused to even look at them and because Dr. Lloyd would not intervene I had no place to go except back to my insurance which this office totally ignored every point of contact from them.the nurse was very nice and pleasant as was his receptionist but they were not allowed to get involved (perhaps the biller was his wife or girlfriend) obviously she controls everything that goes on in that office. This B turned me over to a collection agency and I have taken the hit on my credit report because they have refused to remove this fraudulent billing from my credit report.Be very careful and pay attention to what this office bills for and wants you to pay for it very well may not be your responsibility.Time for me to move on and have not had a copay problem since Dr. Lloyd's office.