Jacobo Lama's Online Review Report Card

This is a friendly professional office.This office staff is the best we have seen!! .Dr. Lama has the best bedside manner..He listens intently to what you have to say. He is a very smart dr.

Doctor Lama and his staff are very unprofessional my father who has Alzheimer's Dr. Lama refuse to treat my dad because I had taken him to the hospital and he felt that we did not get along based on the fact that he disapproved of me taking him to the hospital he told me to leave the building and began to flick his finger and use the foul language which was caught on video because he has cameras even my father who has Alzheimer's kindly asked him to take care of him and he refused and said you can go somewhere else later on we had to place my dad in a nursing home and in two different occasions refuse to fill out the form to get him put into a nursing home his staff was also backing him up without even knowing what had taken place I am totally appalled by how him and his staff treat family and patient they do not take patients life seriously prior to that incident I had called several time so he would prescribe and he refused.

FRONT DESK SUCK

Never refill my prescription on time. Always a hustle. Need to call 1,000 times plus they make ppl wait over one hour an a half to get to see a doc. Terrible office

En realidad me encanta esta oficina, desde que uno entra siente el carino de las personas que trabajan ahi. Siempre estan dispuestas a colaborar con lo que uno necesita y mas. Es verdad que ultimamente han habido varios cambios, pero aun estan las mejores. Estos dias visite la oficina y estaba un senor Diego a quien vi super interesado en ayudar a todos los pacientes, que calidad de persona! Ojala lo conserven en la oficina. Los doctores son espectaculares. siempre los recomendare.

First of all I would not recommend this office to anyone. Phones ring off the hook and no one answer when I do get on hold on someone I get put on hold for toooo long. And never come back so i have to hang up and call back then i get put back on hold. I called back and asked for Office administrator and the girl said she is not available. POOR CUSTOMER SERVICE if the patient is dying matter of well DIE because the only care for the money and not for the patient's health. RUDE STAFF, RUDE EMPLOYE

First of all I would not recommend this office to anyone. Phones ring off the hook and no one answer when I do get on hold on someone I get put on hold for toooo long. And never come back so i have to hang up and call back then i get put back on hold. I called back and asked for Office administrator and the girl said she is not available. POOR CUSTOMER SERVICE if the patient is dying matter of well DIE because the only care for the money and not for the patient's health. RUDE STAFF, RUDE EMPLOYEES.

i dont know what is going on. lately there has been changes in the office staff. my jari i will miss you darling and i hope and wish you the best wherever you went. you were working there for a long time and you used to be my #1. it was my pleasure

excellent

I love this doctor. Very professional and care for his patients. I would recommend him to everyone. Also staff very professional.