Cool Smilez Family Dentistry & Orthodontics Of Hialeah's Online Review Report Card
Cool Smilez Family Dentistry & Orthodontics Of Hialeah
4.9
Average Star Rating
60
Total Reviews
16
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
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Review Summary
Cool Smilez received 96.7% positive feedback, with patients praising the professionalism, friendly staff, and clean environment. However, 3.3% of the feedback was negative, primarily citing scheduling issues and short appointment times. Overall, the practice is valued for its compassionate care yet could improve appointment management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Cool Smilez Family Dentistry & Orthodontics Of Hialeah's Reviews
I would like to thank the entire team at Cool Smile Dentist for the outstanding care I received. From the moment I arrived, they made me feel welcome and comfortable. The staff is exceptionally kind, attentive, and professional, always taking the time to answer any questions and make sure their patients feel at ease. The quality of their work is outstanding, and it is clear they truly care about every patient they treat. My experience was perfect from start to finish, and I am extremely happy with the results. I highly recommend Cool Smile Dentist to anyone looking for excellent dental care and exceptional customer service. Thank you to the entire team for your dedication and for making every visit such a positive experience.
Quiero recomendar la clínica dental COOL SMILEZ porque tuve una experiencia excelente. Desde que entras se siente un ambiente muy limpio y con un olor agradable, lo que da mucha confianza. El personal es muy amable, profesional y te hacen sentir cómodo en todo momento. El trabajo que realizan es de muy buena calidad, se nota que saben lo que hacen y que utilizan buenos materiales y equipos. Me explicaron todo el proceso y fueron muy cuidadosos durante el tratamiento. El resultado fue excelente, quedé muy satisfecho. Sin duda recomiendo COOL SMILEZ a cualquier persona que busque una clínica dental con buen servicio, limpieza, profesionalismo y excelente atención al cliente.
Quiero compartir que mi mamá se está atendiendo en kool Smile y nuestra experiencia ha sido excelente. El personal ha sido muy amable profesional y atento, y nos hemos sentido en buenas manos en todo momento.
Loved my experience. Dental offices can be a scary place financially especially visiting a new place but they are welcoming, fair, and personable here. I actually felt comfortable with letting my guard down that I typically have to have up and armed with most Dental offices. Keep up the great service. It's awesome when humans see others as humans and not a Pri$e tag.
The entire staff is amazing and polite. They really do a great job with the kids or handling any concerns one might have.
I had such an amazing experience at my dental visit today! From the moment I walked in, everyone was so welcoming, friendly, and professional. The staff made me feel comfortable and well taken care of throughout my entire visit. Everything was explained clearly, and I never felt rushed or nervous. You can truly tell that they care about their patients and take pride in what they do. The office was also very clean, organized, and had such a positive atmosphere. I’m extremely happy with my experience and would 100% recommend this dental office to anyone looking for a caring and professional team. Thank you for making my visit today such a great one! 🦷❤️✨
Not only did they send me the wrong location when I made my appointment, they had me scheduled for multiple crowns and teeth extractions when all I needed was an x-ray for my wisdom teeth and an evaluation. Waited two hours to be seen for less than five minutes even though I had an appointment. Dentist GLANCED at my X-ray and didn’t even evaluate my wisdom teeth, gave me a referral with my scan on a USB just to get me out the door. Initially told me I didn’t have a copay when I made my appointment, then all of a sudden I had to pay a $50 copay.
Dr. Zaguro is by far the best dentist I know hands down. She is very professional, upbeat, caring, patient, and much more. With that being said, my last words to Dr. Z is "mon nom mon non". 🤣😂🥰💙💚💙💚
I had a great experience at this dental office! Everyone is incredibly kind, welcoming, and professional. One thing I really appreciate is that they don’t drag out treatment unnecessarily. At other dental offices, I’ve had to come in for X-rays, then schedule another appointment for fillings or other work. Here, if they can take care of something the same day like filling a cavity they do their best to get it done right away. It saves so much time and shows they truly care about their patients’ convenience. The entire staff made me feel comfortable, and I highly recommend this office to anyone looking for efficient, compassionate dental care.
Excelente experiencia! Todo el personal fue muy amable, profesional y atento desde el primer momento. La clínica está impecablemente limpia y organizada. Me explicaron cada procedimiento con paciencia y me hicieron sentir muy cómoda. El resultado fue espectacular y superó mis expectativas. Sin duda la recomiendo al 100% a cualquiera que busque una atención dental de calidad. ¡Muchas gracias por el gran trabajo!”
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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