Alan Freedman's Online Review Report Card

Dr Freedman did cataract surgery and my eye is way worse. Painful. Feels like sticks in it. It’s been a month. I had my other eye done in Clearwater. Never had a single problem.

Highly recommend Suncoast Eye Center. They have been extremely helpful getting my grandmother the care she needs. They sent a van to pick her up and take her to and from appointments. She was quite apprehensive about her eye surgery but she felt so much better after talking with her driver Don on the way there. He was prompt, friendly, and very reassuring. My grandmother received excellent care and attention. Very grateful to the staff at Suncoast.

I had 3 eye surgeries done by Dr. Alan Freedman recently at the surgery center in Hudson. I am absolutely delighted with the results and the process that got me here. I can't say enough about the care I have received at both the office in Crystal River and the surgery center in Hudson. Great experience!

I am a surgeon and owner of a surgery center. I am also a patient of Dr Freedman and just had cataract surgery on both eyes. As you can imagine, my eyesight is precious to me and necessary. I went to the Suncoast Eye Center due to its reputation among my fellow physicians. They were not wrong. Scheduling, visits, surgery and follow up was excellent. The staff was courteous, kind and efficient . During this troubling times, they were able to put me at ease. I know what good preventive measures are and saw them in effect at every turn. Dr Freedman was informative, kind and skilled. The surgery went very well and I was home in short order. There was no discomfort and recovery was fast. I am happy to report that my vision is perfect for the first time in many years. I know how hard it is to maintain such a good team and such high level of performance especially during this pandemic. Kudos to Dr Freedman and his staff. He has my deepest gratitude and highest recommendation.

Dr Freedman just did my father cataract surgery. My father can see perfectly for the first time in decades without glasses. He was treated wonderfully by the physician and the staff. Though this is a scary time to have any surgeries, he was put at total ease by the team. I highly recommend Dr. Freedman to anyone looking for excellent skill and care. Very pleased.

I am a surgeon that needed cataract surgery. I did not check Healthgrade or Google to choose my eye doctor. I talked to every physician my age and asked them about their cataract experience. It was amazing the number of doctors that had Dr Freedman perform the surgery. I then checked on the anesthesia staff and on the dept of health inspections. The inspections were excellent. Finally , went to meet Dr Freedman. He was personable and informative and thorough. His staff was pleasant and efficient. Surgery was scheduled and it proved to be a very pleasant experience. With both eyes done, my vision is perfect. The change has improved my life and made my work easier. I would not entrust my vision to just anyone. I did my homework and I am so glad that I chose Dr Freedman and staff. I want to thank them all and recommend them highly. He seems to be the go to guy for the Doctors in our area.

There are many places in our area that perform tens of cataract surgeries daily. I chose to go to Dr Freedman instead for his reputation among the medical community in the area. He is like a great boutique practice that performs masterfully but is almost only known by word of mouth. I found him kind, thorough, skillful and caring. The team he has put together performs like a well oiled machine and his results have gained him an excellent reputa-tion around the area. My vision is perfect now and I am so pleased that I chose him to be my ophthalmologist and I am glad to highly recommend him to all my friends and to all of you. I am a very satisfied customer. He has definitely changed my life!

Many thanks to my man Dr freeman if you have a cataract and dont think you will ever be able to use that eye again you got to check this guy out i had a bad thick one and didnt think i would ever be able to use my right eye again but here i am one week later and i can see out of it what a great feeling it is the gift of vision i was anxious and had doubts about the surgery i thought it surely must hurt but it didnt just uncomfortable but hey jab a hole in your eye and tell me it wont hurt i just want to thank this Dr for giving me my sight back he is truly a gifted surgeon i even and i do so apologize his name is Dr Frredman recommended my daughter to him

I just left this center. From the beginning of the transaction with making an appointment three of the staff I encountered were brash and /or condescending. 1. making the appointment via telephone, after being asked if I was a current patient, (I was not) the next thing was what insurance do I have. I stated Florida Blue. Then there was a whole discussion about what one, because there are 12 types. I told her what was on my card. All she wanted to know was if it was a PPO or HMO. She didn't even know what I wanted an appointment for at that time. To me that screams We are most interested in the money---how are you going to pay me. I should have gone elsewhere at that point. However, due to my medical friends recommending Dr Freedman I did not. Now on the day of the appointment I go in and my phone starts ringing, I answer it to say I am at the doctors office and have to turn my phone off and will call back once I am done there. So the receptionist chastises me for having my phone on! OK... I count down from 10. Once in the exam room Luanne is asking me questions in a loud tone of voice, I am wondering if she thinks I am deaf or just in a bad mood. She doesn't ask objective questions, she asks with an answer and I am to state if it is correct or not. She yells at me that they must know the type of tree the branch came from that poked me in the eye even after I tell her I don't know many times. Then she is annoyed when I prefer not to disclose the reaction I have to a drug listed as an allergy (given for a pituitary tumor). Finally, she stops and asks me why I am mad! I state yes, I am mad. I do not like being treated like this. She gets up, walks out, leaves the door open so I can hear, and states someone else can finish with me since she isn't going to put up with me. I must say that the person that came in after her know how to provide excellent customer service. I also want to state that I worked for the optometrist That both Dr. Freedman and Dr. Siegel come to every month or other month and we treated the patients very respectfully and professionally. I expected the same treatment. I am a medical professional and I treat all my patients with respect, courtesy, and provide excellent care. I am very disappointed in this practice experience and will never return. I will certainly share this experience on social media as well so others do not have to live this experience.

What a waste of my time and money!!! My appt. was at 10 am, he sauntered in at 11:07. My appt. with him lasted approximately 4 minutes, he was rude, cold and very dismissive to me and my concerns (I've had multiple laser surgeries due to a torn retina/vitreous). All of my concerns - from dry eyes to extreme visual floaters were dismissed. He literally has a staff member with him at all times so they can "smooth" his cold angry personality. What a miserable man! Never again!