Avante At Jacksonville's Online Review Report Card
Avante At Jacksonville
2.8
Average Star Rating
58
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Avante At Jacksonville's Reviews
The staff is so friendly and attentive. You can tell they genuinely care. The building is older, but has a quaint and homey feel to it and kept very clean. Food is great and residents are up, look well tended to, participating in activities, and can’t stop talking about how great their therapy is. Would highly recommend!
My mom was there for 1 month before she passed. Everyone there took exceptional care of her.
My brother was told he had to leave Friday ( Dec. 3rd 2021) so I go to pick him up and he is waiting in a wheelchair at the front door. I'm like "What? No cane or walker?" and he says no. No one to help us to get him out to my car; yes, he can stand and barely walk. I said to the lady at the desk we will probably see you soon. I get him home and took us about 10 minutes to get him to the front door and I go to find his cane and hear a crash as my brother has fallen and he can't get up and I had to call 911. (got pics) Three fireman get him up and to his bed. I go back to nursing home to show the woman at front desk pics of him at front door of the nursing home and all that happens afterwards. Let me get the lady in charge (social worker) and I saw her lean in a door and she comes out and says we can't locate her. Left my name and number as well as brothers name. We'll, it's Monday and no call. No one has been out to see him yet. Glad I took the pics! Another thing just as you walk in front door sign says No videos No pictures! Scary! I think it should be a LAW that a camera is in every room and hallway.
A great and supportive branch of Avante Villas. The staff is empathetic to your physical condition, going beyond expectations to meet patient needs. In Avante's Rehabitional Center, Mary, Jennifer, John and Leah were all professional and emphathetic in their care, guidance and support. Avante Villas is lucky to have them and their patients benefit as a result.
We love this place and their staff. They took such great care of my husband while he was there. They gave him the therapy he needed to come home as soon as he could. They kept me up to date on his progress. And we’re so loving and kind. Every nurse I met was so helpful and the therapist worked with him daily. My husband said praises for all the people he met there. I was impressed with the cleanliness of the facility. The food was outstanding and easy to make a visitor time. I am so thankful for Avante and their part in making my husband healthy again. Thank you so much. We love you.
Thank you so much to the Avante team for taking such great care of my grandfather. Great communication and follow up. The nurses are very helpful and are always there to answer any questions. Thank you especially to their administrator Sonia for her customer service. Highly recommend Avante Jacksonville Beach.
I don’t understand why so many negative reviews, after multiple experiences with other facilities this one is one of the best ones in the area, my grandfather was there over 3 weeks for rehab and had a great experience. I like to compliment the nursing director Michelle, who answered my call time after time and answered all of my questions. Also the therapy director Mary was very informative and gave us updates every time we called. The administrator Sonia was very professional and welcoming every time we went for a visit. Most people that have positive experiences don’t take their time to leave a review so again thank you Avante Villa and their staff for taking care of my grandfather and returning him stronger.
Beautiful facility with caring staff who have been there for 20+ years. Mary and her therapy team helped my loved one recover in no time. Thank you!
I really enjoyed being here! The nurses were nice and the rehab helped me a lot! I really enjoyed my therapist John and Michelle they helped me so much, they went at my pace & helped me so much!
It has been such a pleasant experience knowing the wonderful staff that have been taking care of my family members. The nurses go out of their way to ensure my family receives the best care possible. If you’re having doubts about leaving your family here, please put those doubts away. The nurses are amazing!
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