Baptist Health's Online Review Report Card

They dont want you to see your family members when they are sick. It is extremely difficult to get in the doors here to see sick family members which sucks but they blame it on covid In the ER only one visitor can see a patient per day even if other visitors have to leave to go to work. If you do get in you have to stay here or they will not let you back in even if you were there earlier in the day. They have many entrances closed off good luck finding your way around the many cones and roadblocks they have set up. What is the point of getting the vaccine if the doctors think it wont protect them from Covid?

HORRIBLE PLACE Poor care poor doctors. Even though its close you will be there hours and hours. Please go somewhere if you need care. Dont go here.

Dont bother to come to this or any er unless you have covid you wont get care. Stop calling these people heros just ask them to do there job. EMS is a joke dont bother to call 911

This hospital will purposely pass you and let other people go ahead of you and when you ask for an update on how long the wait will be the nurses give attitude. It doesnt matter if you have an emergency or not you will wait 3+ hours just to be seen in the emergency room horrible horrible hospital

I had to have a colostomy reversal and on the 2nd day I went outside to smoke and didnt know that it would discharge me. I still needed hospital care so I came back thru the ER cause that is what they told me to do. When I was to the stage of being admitted to the hospital where they put you in a room while you wait for a hospital room. I was there from 2 pm and am still there at 1020 pm. 4 yes 4 different medical staff told me they would get me something to eat and would return shortly. The last one that told me that was 3 hours ago. When I went out of the room and asked if there was a vending machine I could use a girl working behind a computer stood up and said if I even left the general area even to get food from a vending machine since no one else would bring me anything that she would call security. I am homeless right now because my husband who was a disabled Vet died 6 years ago and I cant afford to live by myself. I guess the staff at Baptist Medical get there kicks telling a homeless women they will get her something to eat but then not do it. 4 different people did that to me today. I only had one half of a sandwich at noon and was all I had in 2 days. If they werent doing that to me just to pick on me then why? Cause Im homeless so they think Im trash and its ok to make fun of me? That is exactly what they did. For what ever reason they did it Im still hungry and not ALLOWED to leave this room that im STILL in at 1055pm still waiting for a hospital room. Yeah right.

transported here via ambulance due to serious medical issue and almost collapsed.  I begged the two evil doctors in white suits to provide me treatment but they told the nurse to monitor me while I was in a critical condition without providing any interventions.  Please noted that I had insurance and paid thousands of dollars copay for this visit.  In the morning a Spanish doctor came in and saved my life by ordering stat on all treatments.  After that their emergency department sent my bill directly to the debt collector without any notifications.  I spoke with the patient advocate.  This woman is in fact a staff advocate not patient advocate.   All she did was making excuses and nothing done.  I wrote a letter to Better Business they were forced to removed bad debt imposed on my credit report and I had to pay through the debt collector.  I requested my medical record sent to me.  In my medical record the two so called Drs who committed grossed negligence their names were nowhere to be found.  But I was assigned to be under their care longer than any the Spanish doctor who saved my life last minutes spending only  a few hours until I was discharged somehow his name appeared throughout the record of my hospitalization.  Why did they try to cover up  from the patient advocate woman to the medical record?  I hope that FL Health Department and Joint Commission would look into their practice here.  I found that there was a law suit from one of their doctors about their bad and for profit practice on line I read it and I can confirm it was true based on my personal experience.  I had private health insurance and I had to pay thousands of dollars of copay I did not get free care from you why did you treat your patient in such a terrible and evil ways  I recommend to avoid this place with all cost if I were non white patients because if I were assigned under these two white doctors I am not sure I would come out a live  What are wrong with these people?  It is so scary and unbelieable that these wicked entities are in the business of caring for people s health and deal with peoples lives and deaths.  This was a wicked and scary place.

They are the best no wait time n went above n beyond what i ask for..truly recommend

After hitting 40 weeks pregnant my doctor said its time to get the Bebe out So we scheduled it a little past 41 weeks at Baptist Downtown. I was a little nervous as a first time mom and not knowing what was going to happen or the process but the staff at Baptist made it very easy. I had an amazing nursing staff who helped me relax and made an otherwise stressful moment in my life super fun thanks Kristi. I had to get a c section in the end and they were so accommodating professional gentle and understanding. I was bummed about having major surgery but the staff here made it a bit easier with tips and tricks and helping me care for my newborn baby

I cannot wait til Im out of room 16 in the Emergency room so I can leave the most soul scathing honest review in detail about my nightmarish stay in your hospital Between forgetting to feed me to NEVER ANSWERING THE CALL BELL and not giving me meds on time Id really like to know why you have the audacity to call this an elevated level of care

Just had our twins here and the entire staff is phenomenal. Very pleased with all the help love and care given at this facility truely a blessing. Thank you to everyone who helped in our new adventure.