Last updated on 4/14/2023 | Refresh report
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What I can say about this hospital! I've been coming here for my cancer treatment for almost a year and everything is great! I don't say it's perfect because nothing and nobody is perfect in this world! Thank you for the good management!
This was the best hospital we’ve ever been to! I was accompanying a family member who was having surgery done here, and everything went so smoothly. The facility is beautiful and well kept. I watched a worker pick up trash seconds after someone dropped it. You could tell staff there was proud of where they worked and took ownership of it. There wasn’t a single unfriendly staff member. Everyone greeted us with a smile, and we joked that it was the “Disney of hospitals.” Communication was very clear and thorough. We got text updates throughout the day, as we waited. The seating area was accommodating with various areas and furniture types and outlets and Wi-Fi… They even brought in a therapy dog for families to pet while they waited. Also, they have a Starbucks inside the hospital and the service there is just as excellent! After surgery was done, we had everything we needed for at home care and they wheeled her down to the front to get in the car to go home. From beginning to end, everything ran like a well-oiled machine. If I (or another family member) ever needs surgery again, we are coming here!
Love this. Beautiful installations. Very nice staff. Dr. Ritaccio is just BRILLIANT and very kind!
We had amazing service there but we want to especially point the work of one of the staff members, who went way above and beyond her duties to help us out and support us. Hannah Coverstone was exceptional and Mayo is lucky to have her. If my business was not sold, I would hire her away from Mayo. Hannah, please keep up the great work supporting folks, you are amazing!!
This hospital saved my life, thanks Internal Medicine Team! Love you guys!
The Mayo Clinic Jacksonville Pain Rehab Clinic is life -saving and changing. They recalibrate your loved one mentally and physically. Dr Sletten is fourth dimensional genius. They give you and your family a realistic life pain mgmt plan. If you suffer chronic pain, go here.
#1 Hospital in Florida and Mayo is the #1 healthcare facility in the nation. A multidisciplinary practice so you receive all your treatment in one place. The lab is on site for rapid processing and all appointments and results are online in the portal app.
My life has changed for the better because of the doctors at Mayo Clinic. I am beyond thankful for them. This location is always clean and well maintained. Plants and flowers are always different each time I visit. Construction is currently going on to expand and renovate.
I don’t have the words to express how grateful my family is to Dr. McLeod. My 17 year old son had a difficult case of SVT and needed a 2nd surgery/ablation. I’m so very thankful for Dr. McLeod, his team of doctors as well as Mayo Clinic for the attention to every detail that was needed for my son. My son’s surgery took 8 hours to preform and from the very minute I met this incredible man, I knew he would give it everything he had to make this surgery a successful one. From my son’s surgery to his recovery stage has just been outstanding. Mayo Clinic and their team of doctors and nurses were top notch all the way!
This review is regarding care received in the ER, I can’t speak to the facility beyond this. While I can’t say I’ve ever been happy to be in an emergency room, I was definitely happy we were near Jacksonville Mayo Clinic when I needed one! An unexpected medical emergency during our travels meant, rather than waiting until we were home, I needed care right away and the care I received was fantastic. Despite its size the facility is easy to navigate, inside and out, and once inside they have such a streamlined process that I was through reception, admissions, triage, and in a room faster than I’ve ever even had my information taken at hospitals back home. Once in the room there’s a screen displaying any labs/tests ordered, where in the process those are, who is seeing you, and basically any important information you could need. It removed any of the “I wonder” guesswork which is invaluable when you’re already feeling anxious and unwell. Even the bathroom for providing a sample was set up with extra toiletries and comfort in mind. Everyone was so friendly, not only to my husband and I but each other as well. They worked great as a team which I’m sure is part of why things run so smoothly. A few people who had already finished their part of my care would stop by when they passed my door to ask how it was going or offer me blankets, it was really just above and beyond. My doctor explained everything very clearly and eased my concerns without invalidating them. They gave me instructions for what was next and once home I set up my patient portal. Even that had me impressed with how clear and concise it all was. The whole experience was outstandingly positive and left me with the realization that hospitals where I live desperately need improving and updating. While I hope to never end up there again, it was hands down the best experience in any medical facility I have ever had and I cannot recommend them enough!
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