Caroline P. Soyka's Online Review Report Card
Caroline P. Soyka
4.5
Average Star Rating
44
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Soyka received 86.4% positive feedback, with patients praising her professionalism, knowledge, and compassionate care. However, 13.6% of the feedback was negative, primarily citing poor communication, unresponsiveness, and delays in record retrieval. Overall, Dr. Soyka is highly valued for her patient-centered approach, yet it needs stronger communication and follow-up processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Caroline P. Soyka's Reviews
Check in is quick and easy. Staff is friendly and professional. Dr. Soyka and her PA Kelly are wonderful. They listen, they are very easy to talk to and they explain things in a way that is easy to understand.
Dr Soyka and her team did a wonderful job with tests and follow ups. The best Gastro Dr. I have ever been to.
Great experience! I was dreading my first screening colonoscopy but Dr. Soyka and her staff are amazing and everything was really well-explained and the whole process (even the prep!) was really easy! No pain or discomfort during any part of the prep or procedure. Dr. Soyka has an amazing bedside manner. You can tell she actually cares about her patients. She is very efficient and thorough, pleasant and friendly, and spent time to make sure she answered all my questions. I would absolutely recommend her to anyone who needs a gastroenterologist.
I felt listened to
Having Dr Soyka as a Physician on staff. Also the out patient surgery staff was great. Pleasant, accommodating and helpful.
Had a colonoscopy a year ago. Was told I had several polyps, but there was nearly no follow up. Was told to come back next year for another inspection. Called to make an appointment, and was told I need to do the consult again, and the first available consult was 3 months away. Found another doctor to do the inspection, and tried to get my medical records from Soyakas office. They made it completely impossible. Sending me round and round with their answering machine that says it will take 14 days to receive records. Finally a human tells me I need to come in person to sign a records release and then it will take 14 days. Just generally awful customer service- you get better service at the Wal Mart electronics desk.
Listened. Explained. Did not pretend to diagnose day 1. Provided suggestions and options to try. The entire staff was nice. Waiting room was clean.
Everyone was so friendly, I felt like I had been going there for years. Dr Soyka was amazing.
Courtesy and made me feel vey comfortable
Dr. Soyka is amazing. She was able to solve an ongoing gastric issue that I had been dealing with for several years. I have had every test possible with no diagnosis. Dr. Soyka suggested a specific medication, I took it, and my long-term illness was under control. I cannot express my gratitude enough for the Dr. and her team.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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