Elizabeth Otero Md's Online Review Report Card

Vicki is curt and impatient, interrupts frequently. Dr. Otero I saw once, she was distant, refused to treat my chronic cough, suggested allergy shots. I started those, last time I went in asked to see her, I'd developed a respiratory infection from mucus, needed antibiotic. I'm vaccinated, wearing N95 mask, had coughing fit while waiting, the RN rushed in & questioned me, the Otero refused to see ...

This office is entirely unprofessional. Steer clear.

Staff is very stressed. I was tested a week ago and no one ordered my medication after my testing. No I have been told I have to wait two weeks. Staff is very stressed out... I asked for my medical records to be sent out to a doctor and I called the other doctor today and they said they have not received anything... I asked for my medical records 8 days ago. Be very careful with billing you either get over billed or you get charged twice because the staff does not have time to go to the computer and give you credit... they need more personnel this staff here is stressed. Coming to this office should not be stressful but it is when people talk to you they way they do. Like many other comments the staff is rude. Dr. Otero is the only one here worth seeing... too bad patients have to deal with this rude staff. Let me make it clear that I am talking about the Jupiter staff... I don’t know anything about the Stuart office. I’ll have to chase these people tomorrow and hope that my medical records have been faxed...

I agree with another comment here... the doctor is fine her staff is not the best. If you go I don’t recommend anyone other than Dr. Otero. The nurse practitioner sends people with swollen sinuses to the emergency room. Had to go to my primary doctor for relief. Only Dr. Otero is the only person there worth seeing.

I agree with the comment... her staff fails to order allergy shot medication. They are rude and/unprofessional. Her staff won’t take you seriously. They tell everyone to go to emergency room. Dr. Otero is the only good doctor working there but wished she had a better staff. A few years ago she used to have much better personnel. Had to go to primary care doctor to get relief. This morning I called to get an appointment and they weren’t very nice. Then I was told the will call me in ten minutes... that was one hours ago... I doubt they’ll call back. I’m saying this from past experience. I hope I don’t get scolded by her staff for calling again trying to set up an appointment. Pathetic!

2 visits for strange cough. Nothing really wrong. Was told allergies and continue inhaler. Became very sick with asthma attack 2 months later. She did not take my complaints about sinus as anything serious, and prescribed wrong. Had to insist on CT scan after 10 days, which resulted showing infection. 2 weeks of antibiotics cured, but should have happened 7-10 days sooner. Would not use this Dr. again.

Impossible for me to complete my allergy treatment with them. First, they only offer shots twice a week which with work and travel is not convenient. Second, they are terrible on the administration. I saw Dr Otero almost six weeks ago and they still have not gotten the new shots in. So between the 3 weeks it took me to get an appt with her post my heart attack and the 6 weeks, her office has basically wasted my entire time getting shots todate.

The Dr. is fine, the office staff are unprofessional.

Long wait, rude receptionist, under-par service and treatment. Not worth going back and wouldn't recommend.

The most thorough allergist I have ever visited. Very knowledgeable and great bedside manner.