Matthew Harris's Online Review Report Card

I’ve had 3 surgeries with Dr. Harris. He is extremely knowledgeable, he has the greatest bedside manner of any doctor I’ve ever been to, explains everything from soup to nuts. I don’t know who wrote those two negative comments about him, but they can’t be correct because I know Dr Harris extremely well. Sandra.

Unprofessional and pathetic. Complete lack of care and attention paid to injury. Doctor skipped medical care and accused mother and grandmother of poor care for their child. Refused to assist with answering medical questions, was more concerned with accusatations and blaming parent.

Ignored medical concerns of parent and jumped to accusations of child abuse. Looking for new doctor since conversation with doctor centered on accusations and medical questions were mostly ignored. Unprofessional and disturbing. Thanks for nothing doc

Our family had an amazing experience going to Dr. Harris. After our son injured his ankle, a podiatrist told us he had broken pieces by his inner ankle, had a cast put on (for up to 6 weeks) and told he may need surgery. We went for a second opinion (five days later). Thank God we were referred to Dr. Harris. He was not only professional, but also caring. He took time listening to the situation, and informed us that having viewed our son's x-rays prior to coming in the room, he knew he was removing that cast. Our son only had a sprain which could only heal with gradual daily movement (which would not have happened in the cast). He spoke to our elementary aged son with respect and care. He made sure he was comfortable before, during and after he removed his cast, and asked that we return in two weeks for a follow-up to ensure he was 100% (he was!). At the follow-up, we saw the PA, Jason, who was just as professional and caring. If ever we have injuries again...Dr. Harris it is!

Amazing doctor, thorough and great bedside manner.

Price gouging at its finest! First of all, I need to say that the staff at this office is excellent. From Kyle at the front desk to Dr. Harris himself as well as the nurse practitioner, we thought this practice was top notch in terms of service and treatment. Unfortunately the entire experience was soured when the bills started rolling in. These are exact facts with zero exaggeration. I took my daughter in with a Distal Radius wrist fracture that was diagnosed first by MD Now. She was given a removable cast there and we took the x-ray to Dr. Harris' office for a treatment plan. He was out of the office so we saw his nurse practitioner who took another x-ray and offered us a new removable cast. We were hesitant but she told us that insurance covers it so we opted for a pink one instead to replace the black one from MD Now. The nurse practitioner heated the self molding cast, showed her how to take it on and off and gave her 2 black socks to put under the cast. A few weeks later we saw that our insurance was billed $427.62 for the cast and $47.82 for 2 black socks! Our "free" cast that we didn't even need now cost us $256.40 out of pocket since our deductible wasn't met for the year. I googled Exos brand cast and they cost $135 new online. I questioned the woman who handles billing in person, explaining that not only were we told that this was free, but they only cost $135 online and she was completely inflexible and rude offering only to "better train our practitioners on what to say when suggesting that something is covered." Her reply to their $427.62 charge vs. the $135 price online was that they had to apply the removable cast so there is a fee associated with it. Well, 3 weeks later, we received another bill showing a charge for $570.31 billed to insurance for "immobilizing broken wrist" (applying the removable cast), and another charge for $266.21 for "new doctor visit 45+ minutes." Our total for the 1 visit was $1364 billed to insurance and $500 left to us to pay out of pocket. Beware of this practice and their questionable billing practices.

Let me start off by saying I NEVER write reviews but I feel obligated to for how amazing Dr. Harris & his staff are! My 15 month old son had an accident on the slide with his older brother and hurt his leg which caused him tremendous pain & resulted in TWO trips to the ER. Both times the hospital did xrays and told me it was “just” a sprain and sent us on our way home. My son is a VERY active kid who was bearing NO weight and the amount of pain he was in wasn’t normal & I knew something wasn’t right. I called a bunch of pediatric orthopedics who couldn’t get my son in for almost 2 weeks! Finally I was recommended by my neighbor to Dr. Harris’s office and I was so impressed! I called Monday to try to get an appointment ASAP & Kyle @ the front was amazing and worked so hard with me and got my son in the very next day! Dr. Harris looked right at my sons X-ray from the hospital and could easily tell he had broken his leg. After an almost week long of terrible pain for my son, no sleep, & lots of headaches we finally had answers & a solution thanks to Dr. Harris! Dr. Harris, Kyle, & staff are absolutely amazing and I would highly recommend them! (I’m all the way in PSL & would make this drive over & over because that’s how wonderful they are!)

i honestly can’t thank Dr. Harris enough for everything he has done to help me repair my broken ankle/foot. I went to him for a second opinion and i had nothing but good vibes from him and his entire office staff. I’m so thankful that i went to his office for a second opinion. You can just tell that dr. Harris really cares about his work and his patients and it just means a lot to me to have found such an amazing doctor! He knows how to turn a bad situation around and put a smile back on your face. Thank you times a million, dr. Harris and staff!!

I Cannot rave enough about this man. When we saw our 2yr old daughter's x-ray, we were almost shut down with grief. We hung on to hope and were transferred to Palms West, in a daze. After a sleepless night of misery by all 3 of us, Dr Harris walked into our room and he may as well have been an angel. He soothed our nerves with his caring confidence, and performed a miraculous surgery on our girl. We are forever grateful we are on the road to recovery. He even takes the time to respond to text messages! What a wonderful guy!💝🙌🙏

Dr. Harris has been amazing!! He helped my sweet 3 year old grand daughter after a very scary arm fracture from jumping on a trampoline... ☹️ Thanks to him, she is doing fantastic!!