Ahmed Aidoo's Online Review Report Card

They made me wait in the waiting room an hour passed my appointment, then got mad when I said I had to leave without being seen because I had work. They NEVER have appointments available when you're actually sick. This place is a joke.

If I could give zero stars I would. Unfortunately we are leaving this practice! The PAs Muhammad and Dr Aidoo are phenomenal but the staff is horrendous!!! We schedule and confirmed appointments at the St. Cloud office and when we arrive we’re told the appointment was scheduled for a different office! We asked why we were scheduled for Kissimmee as we have NEVER gone to the Kissimmee office and they just give a bunch of excuses instead of rectifying the issue or finding a solution. We rescheduled and requested the St Cloud Office and when we arrived for the appointment, we were AGAIN told our appointment was for Kissimmee. We were completely baffled! This time there was no excuse, just stated our appointment was “Yesterday”. When we showed the confirmation text, we were again told it was in Kissimmee! We are over that office. They need Libby back!!

Very friendly and qualified stuff. I definitely recommend this doctor's office.

So I called an the lady said she can't check when my appointment is because there's no at the front desk it's 3:30 pm an you mean to tell me there isn't a single person at the desk ok I'll remember that an I'll be sure to tell corporate about it too

A doctor who doesn’t rush through appointments, who take time to listen, approachable

Pathetic front desk customer service. One rep was unhelpful/unknowledgeable while the other rep sitting next to her had smart remarks when asking her questions. Mind you, asking questions for an appointment THEY scheduled themselves. Their excuse was one of them was new and that was why the appointment was made. Instead of apologizing and figuring out a solution, I was told your not seeing the doctor today. We will be going else where going forward. Unfortunate because Dr. Aidoo is a good doctor and was who helped us in the hospital. He needs to get rid of the staff or at the very least have them trained in basic customer service skills before we waste our time dealing with those front desk assistants. If you are looking for an office where you will be treated or spoken to with basic respect, this is not the office for you.

I’ve been going to Dr. Aidoo for almost 7 years. I’ve never had a problem with them. The wait can take a little bit sometimes but it’s never too bad. The purpose for my review though is to say how amazing the office Manager Libby is. She is a pleasure every time I see her and recently she was so helpful to me when a specialist from a different doctors office was giving me a really hard time. I called Dr Aidoo’s office for assistance with the issue and Libby went above and beyond to help me when I really needed it. Thanks again

Dr Aidoo is the best! He is not afraid to listen to your issues and order the tests you feel you need. Most doctors don’t spend the quality time with their patients like Dr Aidoo does. If you want a provider who cares about your well being and health he is the PCP to go see. My whole family goes to him.

One of the worst experiences I been through and horrible attitude by the doctor

2 for 2 fixing me up good