Lifestance Health's Online Review Report Card

Absolutely stay away from Lifestance!!! They charge double, have a terrible portal system, and make it very difficult to talk to anyone or to reschedule/cancel appointments. Not a good company at all!

Victoria Spreitler, PMHNP-BC, FNP-C Is absolutely amazing! I absolutely recommend her to anyone and everyone! Especially if you struggle with anxiety and depression as bad as i do. Shes saved my life. If i did not have her. I would be so lost navigating life. She listens, understands and acknowledges. She is the best provider i have ever seen! She is so smart!! She is so loving and so so kind!! I am so glad i found her! She really goes above and beyond for her patients. Thank you ❤️❤️❤️

I Have The Best PMHNP/Julie Brooks Is Awesome 😎💜.I Give Her 12Out Of 10. She Truly Cares About Her Patients & Goes Above & Beyond For Her Patients Too. I’m Honored & Blessed To Be Her Patient.

I scheduled an appointment at 9 am to meet with a therapist today at the Glendale WI location, but when I arrived they couldn't find my appointment. I feel very upset as I had to wake up early to prepare and it was a very long drive for me. There's no form to fill out on their website to offer feedback. This isn't patient-centered care. They didn't do anything to fix the situation. This company, Lifestance, is very corporate and I felt like just a number. I really feel like this company couldn't care less. I won't be returning.

This is a great psychiatrist office. Everything was welcoming from the person working that desk to the provider. I was 5 minutes late and apologized and they said no apology necessary. They understand the patients are their to get better and treat them all with respect and dignity.

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The docs and PNHMPs are amazing, especially Annah Murage. The administrative staff and the MAs are from the bottom of the barrel, this review comes after having multiple issues getting medication issued, whether it be the wrong location, or marking it as brand name only with no way to correct it as they close at 5 and over the weekends. if you have medication needs never have a Friday appointment and make sure to schedule your appointment early enough in the week and day to unfuck whatever those MAs have done to the doctors orders out of what I can only imagine is spite at this point

This company is not transparent about their pricing and anpparently only care about money. Specifically, I saw Margaret Beymer out of Fort Harrison. I was never informed I could be charged an additional $170 for a “complexity fee” on top of a $340 new patient visit. The fee is at the discretion of the practitioner, and once I reached out regarding the fee, the only thing I was told was that, “all visits are charged differently.” I would not recommend this company.

this company is what happens when healthcare clinics are run by billing professionals

I almost died trying meds that didn’t work since January 2025. I went into psychosis twice. My psychiatrist was just guessing on what I should take based off of medical info she did not have. What I mean, is that she had no medical history on me nor did she have a GeneSight DNA Test. Neither did she have my overall medical history which helps finding the right options. I had that document and it was 14 years old. The sad part is that I had to hold the thick document up to her during our virtual visits or she would just say turn to this medication or not medication and we will try this medication. I’m out of the hospital and was told that she can only treat my anxiety which was at the correct dosage and prescribe seroquel, and hydroxyzine for sleep. She chews gum during our appointment and she has no compassion. I hurt after each call. One good advice was being told to continue seeing my psychologist and she was right. Thank God I wasn’t suicidal but I was so close. I’m stable now. I’m not agitated or missing sleep for days. I’m allergic to everything that was given to treat bipolar: Adderall and Geodon, and can only be prescribed my anxiety medication and seroquel, hydroxyzine. Again, I’m stable now but I’m surprised I got my job back from being out sick and just starting the job.