Uzoma Nwaubani's Online Review Report Card

Already explained

I experienced several issues with doctor and office. Just a few to mention… 1. Came in to see doctor. Doctor doesn’t read chart nor has no idea why you are there. After a long wait the Dr finally comes In and within a minute takes a personal call in my room for 5 minutes and then told me she didn’t have time to read my test results and sent me on my way. And yes, I had to pay for an office visit. (No emergenc) 2. Tried calling the office for 5 hours on a normal weekday only to receive a message that they were closed. Drove by the office and saw there were cars so went inside to ask about the phones and was told it was me that they have received other calls. After further investigation the phones had never been turned on. 3. Doctors portal does not work for messaging, test results or scheduling. It’s really worthless. Tried to get copies of test results to be told I have to pay for each page. Stay away from this office. It’s so unprofessional and doctor doesn’t have time for you.

Follow up on last post. The Dr. and I had a conversation on my dislikes and worked out our problems. As I said before I like Dr. Nwaubani and I’m glad we worked this out. She was very compassionate and understanding of my feelings and I’m glad we discussed them. I went ahead with the procedure and I’m recovering nicely.

Amazing atmosphere.

Communication skills with the office staff are almost non-existent. I needed surgery and it took several calls from me, THE PATIENT, to get this set up...11 months in fact. They “pass the buck” and say they never received my prior phone calls or say my message was not received. I now put all questions in writing and fax them into the office where I have written proof that they received it. J. Young, The Villages 2/12/20

Long waits to enter examination/treatments. Office manager shows poor manners in deaaling with patient. Doctor prescribed unneeded medication to pharmacy even before we could tell her that was not supposed to be the right one for the treatment., A month ago, the Billing office sent us an invoice with two alleged procedures. Went to office, nobody there willing or able to explain why the charges to the patient when those treatments had already been paid by insurance. Doctor refused to see me unless we paid for what had already been settled by the insurances. Have attempted to talk to doctor, since my treatments are unfinnished and my condition is regressing. Doctor hasn't called. Called them today. Again, no one available, just voice mail to medical assistant. No call back.

She did testing that had already been done by my previous gynecologist and against my wishes....also heard her prescribing the same tests/procedures to every woman that came in ...made me feel like it all was cookie cutter and not taylored to the specific woman's needs

Dr. Nwaubani was a blessing for my mother. Her surgery was a complete success and the doctor was compassionate and kind. She is brilliant and the staff was very friendly. Thank you!

Never return calls. Wife has been waiting for weeks. Chose another Dr instead.

Dr.Nwaubani, Charlene and Carol literally saved my life. I have a history of UTI's which leads me to Sepsis which is a life threatening event. I literally showed up on their doorstep in crisis. Dr. Nwaubani saw me with many patients waiting to be seen. She got me to the right people immediately. I am grateful for the care I received from this group of ladies. I am incredibly grateful. My whole career was spent working with the medical field. I walked with stars. I know a star when I seen. I expect stars and I have it in this team!