Alex Gonzales's Online Review Report Card

Never returns calls and always an issue getting all prescriptions called in. Have to repeatedly call trying to get all prescriptions filled. Them the phone keeps going to voicemail and they never return calls. They are all really nice, they just need to address some issues.

Really nice clean environment, calm and quite. Spacious waiting room so you're not, all up on the next person. Really nice.

Great service awsome doctor he treats my gf

I've been going to this office for years been happy until last year I had Covid The doctor did a phone visit said he'd call me in some medicine it took 10 days And multiple phone callsfor them to get the medicine called in, I went in on Wednesday for a visit for refills Kenneth said he would Get my refills in and today is Friday and I still haven't gotten my prescriptions I called yesterday the young lady said she would have him call it in I and I called all morning this morning till noon they were supposed to be open The automated voice kept answering and saying that they were busy and then it Said the next available person would answer the call and it put me on hold And then start ringing again And then it went to voicemail stating leave my name and number and a brief message and they would call back within 48 business hours So now it's Friday afternoon and I don't have my prescriptions and I'm gonna have to wait till Monday Which is after the date that they're supposed to be in refilled, I find this unprofessional and And I'm used to to much more professional behavior from this office I don't know what's changed I just hope that it's temporary since this is not the only times that this has happened in this has happened in the last 8 months But if the standards don't go back to the way they were I'll be forced to find a new primary physician but I don't really want to.

I saw Carolyn Dahbour, APRN on 8.4.21 and she was absolutely great. Beautiful bedside manners when she enters a patient’s room. Ms. Carolyn listens to her patients and assist in a way to figure out their diagnosis and will remedy their problems by way of an Rx, Therapy, testing, or simply a referral. I have been under her care for 16 years and she is very knowledgeable and experienced in field of Family Health and Medicine. In closing, if you’re looking for a skilled professional practice, please go see Kenneth, Carolyn, and Jaime at Dr. Alex L. Gonzales, M.D. - Peace & Blessing!

Dr. Alex Gonzales was my Doctor for 15 years, this year his son Kenneth started treating me. He is a super nice young doctor.

I think he is an awesome doctor.He has his own way of doing things and sometimes he wouldn't look at you when talking to you or when you talk to him making you think he didn't care but he proved to me that he cared about me and went completely out of his way for me to help me out and because of his help I was able to get better mentally and physically and be the person I am today.He didn't give up on me and I am truly thankful for Gonzales to be there for me in my darkest hours giving me his hand to pull me up out of The darkness.

Not a good Dr

He take his time explaining my conditions.

Staff not friendly. Nice office building. He's been my primary for 2.5 years. My average wait time is 60-90 minutes for scheduled appmts. They appear to overbook. They mostly do not return phone messages. They referred me to an out of network x-ray facility. After running around wasting my time, they took 5 days to get the proper authorization. The Doctor is just Ok.... nothing special and not worth putting up with the other issues.