Hasan Mousli's Online Review Report Card

Extremely long wait times. You can schedule an appointment for a time but you won’t get called back for at least an hour AFTER your scheduled time. Every appointment I’ve had has been that way. Then they don’t even really seem to care about helping you. They’ll throw you on a medication then send you out. You won’t even be in there for more than 20 minutes but will sit in the waiting room for at least an hour. DO NOT WASTE YOUR TIME COMING HERE

If I could give negative stars I would! I went here because I’ve had a constant headache for 4 months and after prescribing me medication I can’t take, in my next visit I asked what the next plan was cause the medication isn’t an option and his exact response was “well sometimes women just have headaches”…need I say more.

After waiting hours after my appointment time, medication not being called in, prescribed medication I can’t take, I asked what the course action is and his exact words “ well sometimes women just have headaches.” He’s only interested in collecting money and handing out shots.

I will only say, don't.

The office manager and front staff are just rude, they have no compassion for the patients who obviously are in need of care.

All I care about is Dr.Mousli he cared for me for about 3yrs. When he decided to goout on his oen I suffered at the hands of my insurance Humana long as he was affiliated with Lake Wales Hospital he was ok but when he went out on his own they claim it took 2yrs to evaluate him to pick a Dr out of their pool Dr Mousli had my trust you dont wsnt just anyone dealing with your Shots in your neck or spine Had been apatient over 6yrs. Its always chaotic because people that wanted a shot was not schefuled anf just got in the way the staff that took care pf me was always courteous and professional Im looking to get back in they have people just walk in and feel they are privileged and its not sbout race they want it yesterday but just csuse chaos

I have been without my medication for a week now. All because the lady in the office refuses to take care of my prior authorization for the change in mi medication. It was prescribed on November 3rd 2022 and now it is December 9th 2022. I am still waiting for my medication. The service has been horrible. I have called every day. There is no reason for this. It is being done on spite.

I went to see this “doctor” due to an injury that I received 1 1/2 years ago from my neighbors dog which resulted in $13k in medical bills and my injury is still not healed. I told him that their was a pending law suit and he insulted me by saying “oh you are suing your neighbor” all the while making his way out the door. I dont know how many can afford $13k but I can’t and my neighbor was in the wrong. He was more concerned with the fact that I had pending litigation against my neighbor then helping the patient in the room with him!!

I have been seeing Dr Mousli for almost 3 years. I have multiple (major) issues with my lower back at 5 levels and neck at 4 levels along with chronic migraines. I have tried several types of medicines, treatments, injections and more. Dr Mousli has been the best Dr for pain management that I have had since 2015. He is so caring for his patients and truly is a Dr that wants to help his patients. I was having chronic migraines at least 4xs every single week (with meds) and they would get better for a few weeks or month and then come right back. December 1st I started Botox treatments for my migraines and I have only had 1 since than. It has been the most amazing relief I have had for migraines ever and I have dealt with them all my life. Dr. Mousli, thank you so much for your continued care, for sticking with me, and for being such an amazing Dr. - Danica

Very friendly and awesome staff the dr is a nice guy. He didn’t talk much but that’s ok neither do I. I saw the nurse always . But he seems like he knows his stuff because my seizures are calm and not active Praise Jesus! And Nurse Milka is awesome she is always very friendly and understanding. She helped me get my drivers license back. Thanks Nurse Milka. God bless the staff at Brain spine and sleep institute for all the good work they do to help us live a long and healthy life. And thanks to the Epilepsy foundation for funding my dr visits. Because I’m broke, I’m not poor, poor is a mentality. To quote Dave Chappelle. I need to call for an appointment I need more meds. The only thing that’s frustrating sometimes is they NEVER EVER answer the phone for me to set an appointment lol 😂 but it’s ok I know they are super busy and I’m super great full and blessed by God to even have the chance to see a neurologist for free. I’d rather them be busy than mean 😢 that’s the deal breaker but they are very nice 😊