Jeffrey Katzell's Online Review Report Card

Always willing to answer your questions and take the time with you. Staff is very efficient and nice. Great follow up after surgery. PT was rough at first, but you need to do it if you want good results

Dr. Keen is highly regarded among the people I know , who have been taken care by Dr. Keen. From the very first time I have seen him regarding my knee discomfort, in 2017, he showed high standards of profesionalism and kindness for a patient.

Courteous and efficient front desk and follow up appointment scheduler. Doctor awesome and listens to you. No rush. Thorough kind and personable.

Dr. Keene was my surgeon for left hip replacement. Surgery was in February. He is an EXCELLENT surgeon. I had full replacement on my Left Knee in 2009. He will be my surgeon for my right knee next. He’s outstanding as a surgeon and his team is GREAT. I HIGHLY recommend Dr. Keene and his team. I’ve had several surgeries (8) and my experience with Dr. Keene has been awesome.

Dr. Keen. Thank you so much for fixing my husband’s knee and hip. He feels great and he can surf like a young man again.

Everyone from Dr. Keen to the medical assistance and the girls at the check-in/checkout desks are very professional and friendly I want to give a special shout out to Natalie for all her hard work and helping me. I definitely recommend this office

I'm a long time patient of Dr. Keen (10 plus years) . When he moved his practice and when I also moved, it became more difficult to see him because of the distance, but I stuck with him because of the quality of his care. He did my total knee replacement during the pandemic earlier this year, and I did so well I needed few to no pain meds in about a month. It wasn't nearly as painful as I thought it would be. I have no complaints. He knows what he is doing and is very thorough. I trust him so much he's just replaced my other knee, eight months after doing the first one. I recommend him every single chance I get. The only gripe I really have is with Flagler Health Plus , the umbrella organization(NOT THE DOCTOR, HE'S GREAT!!) because I've been overbilled by Flagler Health several times at this point. I've had to call Flagler Health Plus multiple times and they still can't get their act together. But that is not Dr. Keen's fault. His office typically is top notch. I recommend Dr. Keen very highly. You won't find a more competent surgeon for knee and hip replacement. His new-ish PA, Connor, is competent as well. I’ve received excellent follow up care from Connor, too. Overall, I like Dr Keen’s practice more as part of Flagler Health Plus than I did when he was part of Advent Health!

HE NEEDS TO BETTER FOCUS ON WHAT PATIENT IS SAYING TO HIM

Oceans of my sincerest thanks to.Dr Keen and all.of his staff for the incredible care they all gave to me for my knee replacement surgery..YOU ALL truly are so wonderful and so dedicated to truly caring and helping your patients..p.s. Thanks to you all I am doing great..THANKS

From the first appointment Treated extremely well. Dr Keen listened to the problems with my knees. Checked my med list and he came up with a treatment plan. He felt I would make the correct decision once he raveled the plan and alternative plans. At first injections in my knee. After a year I was ready for surgery. Very excellent team. Well cared for. I like how he has followed up for a couple of years after my surgery. So confident a physician I followed up with having Dr Keen do the right knee. He is an excellent physician. I am very pleased with his manner, service and excellent service. Recommend him very highly. He is a 10, as is his staff. Jason does beautiful work as well as Jennifer. I'm so fortunate to have worked with Dr Keen.