Optical Outlets's Online Review Report Card

Everyone was amazing there. My son broke his glasses and insurance didn't cover another pair right now. His eyes are so bad that he can't see without them. They order me 2 pairs for him as well as put his lenses from his broken pair into a frame from the store to borrow until his new ones come in so he could attend school and see. I am so grateful for the employees thete.

Surprisingly a family member has Polk County Health Insurance and had a certificate for one set of eyewear. I had my doubts of what certificate would pay for and anticipated a coPay. As long as the frames and no special tints or name brand frames were chosen, they were paid for 100% . Staff didn't try to coerce into buying more than what was covered. Dr. Ginger was fantastic, took time, staff choosing eyewear and scheduling were kind and considerate. Highly recommend.

Excellent service, and efficient staff. I’ve been here twice now in the past two years and both times I had a great experience. If you want to waste time sitting in a waiting room or shooting the breeze, don’t go to this eye doctor because they are very busy. However if you need a quality exam without a lot of fluff, this is the place to go!

Been using this place since we moved here in 2016. Friendly staff and helpful.

Dr. Sadek saved my sons life! After a routine eye exam she found his optic nerves were swollen and referred us out for further treatment. The ophthalmologist wouldn't even see us for 2 months and Dr. Sadek got us an appt for the very next morning. The ophthalmologist gave us the option to wait 3 months or have an mri and Dr. Sadek called us the next day and advised us to call our pediatrician. 3 days later we were at St. Joseph's hospital having 35 units of fluid removed from my 4 year olds brain! All because Dr. Sadek cares and followed up with us! We have thanked the Lord for sending us to her and will try to do all of his follow ups with her!

My frames broke over the weekend and Britney S. Was able to find a frame that fit my lenses, as I had to fly out of state. Thanks for saving me.

Brittany was very helpful and most courteous. All facets of this place of business are customer focused. I will tell others about my experience. Shirley Hill

Always a great experience,Doctor Sadek is awesome! She always makes sure I get the most comfortable lenses, Great staff as well!!

Wanted to give Viviana and her team a shout out she worked Fast Friendly to get my Autistic son’s eyewear to get fixed for school she not only was courteous about the situation she fulfilled his needs so he could be set for school on the first week I appreciate you and everything you did for my son!

Good Services Viviana and Rose!!