West Coast Primary Care's Online Review Report Card
West Coast Primary Care
4.3
Average Star Rating
52
Total Reviews
1
Recent Reviews
1
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
West Coast received 80.0% positive feedback, with patients praising the professionalism, attentive care, and bilingual staff. However, 20.0% of the feedback was negative, primarily citing poor customer service, long wait times, and rude administration. Overall, the practice offers exceptional care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
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| Top Entities | Top Negative Key Trend Drivers |
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of West Coast Primary Care's Reviews
I give these doctors and staff a 10😃👍. They all are personal and prooooofessional. You're in good hands with West Coast. I thank you.
Reviewed On Google
Dr Eduardo Martinez and his staff are the best,
Reviewed On Google
Dr Martinez is probably the best internist I’ve been seeing for many years. His interpretation of labs and course of treatment are amazing. I highly recommend him.
Reviewed On Google
Best doctor in Pinellas county
Reviewed On Google
Been a patient here for many years and have received wonderful care here to manage my long term maladies. Office and support staff are friendly and helpful. In a rare pinch, I received after hours callback from my doctor on the evening of July 4th when I had an adverse reaction to new medication. This is top notch care!
Reviewed On Google
Sarah has been my primary care physician’s assistant there. She is always available to add me to her busy schedule. I highly recommend Dr. Eduardo Martinez’s office and staff.
Reviewed On Google
I've been a patient there for around 20 years and received a letter recently that they no longer wanted to treat me even though I have been recently diagnosed with several serious issues! How does a Dr let a patient go with serious issues pending?? I went in to find out why and they wouldn't tell me and Carol, Dr Martinez wife, was rude to me while she just smiled the entire time telling me that they no longer want to treat me. I felt it was very rude the way she was speaking to me talking down to me as if I did something to them, on November 1st I had a follow-up appointment that I waited 2 hours at 10:00 a.m. for them to see me, which is not uncommon as they are always falling behind even that early in the morning, and I had to leave for a cardiologist appointment which I could not miss and I believe that's why they terminated me! Other than that I've missed a few appointments along those 20 years but that was the first time I ever walked out upset after waiting 2 hours that early. It's very challenging to get through to them as well, their phone lines hardly ever work
Reviewed On Google
Sarah Martin PA is very attentive and compassionate. Office usually returns calls same day and has been helpful and friendly.
Reviewed On Google
Great people and good medical care. Speaking English and Spanish
Reviewed On Google
Sarah is the best!
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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