Gabriel Gonzalez's Online Review Report Card

Dr. Gonzalez is the best doctor, ever! He is kind, patient, compassionate, very thorough and extremely knowledgeable. He has treated my asthma and upper respiratory infections for over 20 years. I've been instructed to stay away from smokers and my infections are almost non-existent.

I have seen Dr. Gabriel Gonzalez starting at 2 year's old. I'm 35 year's old now and Dr. Gonzalez has kept me alive all these years. You won't find any doctor better than DR. Gonzalez. Thank you for everything you have done for me Dr. Gonzalez in the last 30 years ❤️ you're the best an they don't make doctor like you anymore. # 1 doctor in Florida thank you again 🙏

I have been seeing Dr. Gonzalez for 8 or 9 years. He always is personable, friendly and very knowledgeable . He takes his time with each patient which sometimes leads to a wait, but it's always worthwhile

Both times I visited, my young daughter and I were told the doctor would be right in and it took over an hour.

Dr. Gonzales was the doctor that finally diagnosed a health problem I had for over 10 years. Yes, sometimes you have to wait to seem him but he never rushes you when it's your turn. I drive an hour and a half to see him because he and Barbara treat me so nicely.

After 6 grueling months of having them receive a referral and make an appointment for a basic allergy test, today I was finally told they are no longer seeing new patients. The first few months was the initial battle - this was when I had to call, about once a week (which eventually became every other week), to both my primary care and their office to confirm that they had received the referral necessary for me to see them through my insurance. And, each time, they always had an excuse. The first few weeks, they kept saying they just didn't receive anything. Then, they told me I must have the wrong number. And then, when I finally conferenced them in with my primary care doctor, they gave them another fax number (of course, which they never received a referral to, until months later). Three to four months later, after the referral miraculously appeared at their office (a process which should take no longer than 5 minutes, and that's if the person was using one hand), they fail to notify me of this. I go on thinking they are still waiting on the referral, but finally make the decision to call them once more and check for myself. This time, they tell me the referral was received, and I could make an appointment, but it would be about a month out. Because of all the previous issues I had with this doctors office, I decided to call them back a week beforehand to clarify the appointment details. One of the reasons I chose this doctor's office was due to the location, as they had one office located where I live in Palm Beach Gardens. When I spoke to the receptionist (it was always the same lady, so I can only assume they have only one person at the front desk, which is surprising), she told me that the Palm Beach Gardens location had closed, and their only open location was in Loxahatchee. Although I knew it would be a bit of a drive, I spent all this time and effort to get where I was, so I took it. I eventually had to cancel the appointment due to issues with a medical condition. Today, being that my medical condition has become much more manageable, I tried to call in and reschedule. Instead of telling me I need to pay a fee for a missed appointment, or any other reasonable excuse, I was told they are no longer seeing new patients, and when I asked why, I was told it was due to the current pandemic. Besides the fact that this makes absolutely no logical sense (why would they see current patients, and not new ones? Am I more likely to have COVID because I am someone they do not know?), the sweetheart at the front desk who made this 6 month wait possible (she was and is in no way a kind person, if the sarcasm didn't project through my words well enough) didn't even offer to reschedule me at a later date. One of the worst practices I've had the misfortune of dealing with. Steer clear if you want to avoid a heavily mismanaged office, and a grumpy, lazy, and useless receptionist. It is truly sad, as I heard Dr. Gonzalez was a good doc. But, if the practice isn't run well, everything else crumbles.

All they care about is $. Not remotely interested in treatment. Will shove prescriptions in your face before getting to the bottom of your issue. Total waste of time and money. No help whatsoever. Avoid. Avoid. Avoid.

We waited over an hour for Dr Gon.(understandable with a good doctor who takes time to talk to each patient) BUT THEN a nurse practitioner (never met) walked in and started talking to us as if we had an appointment with her. There was a lack of communication and disregard for our feelings as long time patients. We made the appointment with the dr and that’s whom we expected to see after waiting so long. No one asked if we would see the NP instead or tried to explain why it was needed.

I arrived 15 minutes early as requested. After waiting a half hour past my appointment time I asked the staff how much longer it would be. They told me they were running behind but could not give me an ETA. After another half hour of waiting I again asked and received the same answer. I left.

Real “ Old School” manner about patient care. Very refreshing in these days where physicians often attempt to see too many patients in a day. Down to earth ! Quality and caring just like Doctors use to provide when I was a kid.