Ira Stein's Online Review Report Card

Dr. Stein and his entire staff… nurses, office staff… are all top in the industry. I have dealt with many offices and doctors offices myself, and Dr. Stein and his staff stand out. Great doctor, caring, best out there

My son is a new patient to Dr. Stein I cant not express my gratitude for Dr. Stein and his staff. Nothing but great customer service, friendliness and just all around great!

Went in today after months of dealing with my sons nose bleeds. Dr Stein was kind, friendly, funny and knowledgeable. Made us both feel welcomed and at ease. I would highly recommend him to anyone with kids. My son left there saying that he’s the best Dr. And I have to agree.

Dr. Stein is not only knowledgeable, but he cares about his patients. I’ve had to text him outside of office hours a few times and he has always called me back within a few hours and made sure we were taken care of. I’ve never had a doctor do that before, but it is so appreciated, especially in today’s world where it is sometimes hard to even get a person in the office on the phone. Their entire office is very responsive and helpful!

Dr. Stein was pleasant, reassuring, and jocular. The visit was excellent. A+++ recommend!

Unprofessional, inconsiderate, and lack of empathy for his patients. My daughter (16) was sent home from surgery with zero post-op pain medication. She had a full removal of both tonsils and adenoids and was told to just use Tylenol to manage pain symptoms. After days of her being left in immense pain by Dr. Stein we contacted him for alternative options and he denied her anything that could help. He told us if she wanted any form of pain medication she had to be sent to the ER. Dr. Stein also told us that because he’s a “pediatric” doctor that he can’t prescribe any form of pain medications for minors. I asked my local pharmacist as well as another ENT about this law, to which they all said is un-true. I contacted my daughter’s primary care doctor and explained the situation, to which she laughed and said Dr. Stein was incorrect. Her primary care doctor thankfully called in a 3 day supply of medication to manage pain. After that supply was gone the pain didn’t improve which led me to believe she may have an infection. I took her to the emergency room and she was treated with anti-inflammatory’s and steroids. The emergency room doctor wanted to send her home with a medrol-dose pack which is a steroid to treat inflammation and Dr. Stein denied this. My daughter is 2 weeks post-op today and is feeling better. I called the office and spoke with the Office Manager today. I was astounded by the amount of disrespect and lack of knowledge I was faced with. She could not and would not answer any questions I had regarding why Dr. Stein went about this surgery the way that he did. I felt attacked for asking questions about the way my daughter was treated. After her basically trying to hang up on me the conversation was over. Needless to say this is the worst office experience I’ve ever had and I will not be recommending anyone to this practice.

Very nice doctor. Great staff! He is a caring man, called and followed up daily even from his personal cell. If you need a children’s ENT this is your guy...

Great Doctor , did a procedure on my 5 year old today, made sure my son felt good /safe , very nice personality . Would highly recommend this ENT !!

I very rarely write a review because I am a super busy single mom, but I had to take a moment to share my experience with Dr Stein. This man has been a true HERO in our lives. My son is 11 and needed surgery on a really large polyp, which I was told is very rare for an 11 year old. Of course, his father and I were so scared and so concerned. This was our sons first time having any medical issues at all. His office got us in so fast despite all the Covid-19 chaos. He eased our stress immediately and never once lost his composure throughout the terrifying and unexpected experience I was expected this to be. This morning, my son had surgery with him and his colleague. I was actually calm (which is extremely rare for me with these types of situations) because I trusted him explicitly. He is an authentic person, who isn't ashamed to be honest but yet make sense of the medical stuff for those of us that don't fully understand it. He and his colleague did a beautiful job. His bedside manor is professional always, but besides being professional and treating me like an equal, he is kind, caring, compassionate and intelligent. I feel absolutely blessed Dr Stein crossed our paths. Even my son (who also has high anxiety) was very calm before, during and after his surgery this morning because his doctor was confident in his abilities and reassured us all throughout the entire experience. I HIGHLY RECOMMEND this doctor and his entire practice of wonderful people. Him and his staff truly stand out amid the many doctors I have met in my life. I will be forever grateful for his efforts, honestly and abilities. One more quick thing I must say too, HE CHECKED ON MY SON by calling my cell phone directly to make sure all was okay and that I understood what I needed to do to care for my child. Again, he is a Gem and I know he will treat you, and/or your child, as if you are his family throughout your time with him.

Such a caring doctor. He went above and beyond for my daughter!