Thomas W. Swain's Online Review Report Card
3.6
Average Star Rating
31
Total Reviews
4
Recent Reviews
5
Review Sites Found
Accepts Medicare
Yes
Medical School
HAHNEMANN UNIVERSITY COLLEGE OF MEDICINE
Graduation Year
1980
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Swain received 61.3% positive feedback, with patients praising his exceptional care, thoroughness, and bedside manner. However, 38.7% of the feedback was negative, primarily citing poor communication, long wait times, and overlooking patient concerns. Overall, Dr. Swain is valued for his expertise, yet needs better time management and improved communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Thomas W. Swain's Reviews
You might have to wait to see Dr. Swain, but I promise that it will be worth it. He spends time with patients and explains any test results clearly. He listens and is very reassuring and knowledgeable. I wish all physicians were more like him!
I was very pleased with the information I received from Dr. Swain my first appointment with him and his team and he sat and took his time providing me with a plan and a goal and I am happy I made the choice to add him to my care team.
I really only leave reviews when I am impressed by a team that goes above and beyond, and that’s exactly what Dr. Swain and his team do. My first meeting with Dr. Swain, he was pleasant and took his time to ask me questions and investigate further. I feel he recognizes that patients with a history of anxiety can often have cardiac concerns dismissed, and he is especially intuitive, validating and reassuring. He focused on meeting my individual needs. Upon my third meeting, I had made a scheduling error on my part and the front desk / clinical coordinators (Kathy, Wendy, Donna, Leslee, Xiomara) were beyond patient with me and helped me get everything I needed done in a timely manner despite my mistake. My only critique is it can be hard to get someone on the phone without having to leave a message (busy office), yet they responded to all my voicemails and messages while maintaining a positive demeanor, even though I was certainly getting annoying with my calls! Dr. Swain was once again is consistent in being respectful of my time while addressing my needs and health goals. I look forward to keeping him as my provider for many years to come. My sincere gratitude to the Health First team at Suite 2E!
This was my first time ever seeing a Cardiologist, Dr Swain was very thorough and pleasant. He is sending me for a few tests, then we have to base the treatment off of them and he also was very strait up with me. He also told me what I was and how to fix it possibly with GLP1 meds which seems oddly interesting.
My first time with a Cardiologist and I am so very happy with the visit and Dr. Swain.
My vusit went extremely well. The nurse was comforting as was Dr Swain. Inhavevrecommended him to mynfriends in need of a cardiologist.
I wouldn't recommend him to my worst enemy. Rude,made me cry. Had a few bad experiences with him. Worst cardiologist in brevard
Very thorough dr. Explains everything in detail in layman's terms. Approachable, great bedside manner, caring.
Great doctor He is a wonderful doctor with a great personality. Very easy to talk with and kniws what he's doing. He saved my life with a pacer insertion.
I started experiencing symptoms of a heart attack while visiting friends in the area. I went to the emergency room and while they were determined I had a blood clot - which I didn't, they told me to see a cardiologist in their affiliated group while I was here as a follow up. I called my insurance and they said I could so the doctor I could see soonest in their circle of doctors was a Dr. Thomas Swain. I must say I didn't like the open clinics layout mainly because too many people were walking around with their mask under their nose or chin or not wearing one at all. It felt like a bus station or terminal and I did not feel comfortable at all. The receptionist was nice enough when she was able to get off the phone for a half a minute but I still felt like I was bothering them to be there. I checked in, did everything I needed to do filled out all the paperwork which by the way is not available online so don't bother looking, waited 45 minutes and was called back to see the doctor. He came in carrying a IBM laptop, spent all of his time typing and hardly spoke to me. He didn't really check me out but decided I needed all these very expensive test that my insurance didn't cover. He didn't look at my family history which I provided to them hours before, he didn't listen to me and when I asked him a question, if he answered at all it was nothing to do with my symptoms or a shrug of his shoulders - all while he was looking at his computer and typing. I work with computers, I get it but my job doesn't require a bedside manner nor does anyone's life depend on my answers in a face to face. I am freaking out because I have these symptoms that have not abated and he's more interested in typing and not listening to me. It was a total waste of time and money and I'm still experiencing chest pain, shortness of breath, dizziness. He was determined that I must have Covid or have had it - I had the PCR and antibodies tests after I left his office; I'm negative and it shows that the vaccine is still working. So that's not what is wrong but if it is then you couldn't tell by the help I received. I contacted my primary care who is a pulmonologist and his partner is a cardiologist. I will make the harrowing drive back to my home to see my doctor and all with the constant fear looming over me that I could have a heart attack while I'm driving and not only die but kill innocent people because apparently healthcare in this office and this medical group is nonexistent. I was thinking about moving up here but this is definitely a major ding in that decision. I don't want to move anywhere with the healthcare at a veterinary clinic is better than in a doctors office.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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