Scott D. Segal's Online Review Report Card
Scott D. Segal
3.5
Average Star Rating
31
Total Reviews
1
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Compass Health Systems received 67.7% positive feedback, with patients praising the doctors' friendliness, knowledge, and caring nature. However, 32.3% of the feedback was negative, primarily citing mismanagement, long wait times, and poor administrative processes. Overall, the practice is appreciated for its dedicated doctors yet needs better management practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Google
Yelp
Facebook
RateMDs
List of Scott D. Segal's Reviews
Your Health Care Company My 20 year old son tried to setup an appt. after cancelling his local. Your company will Not call back after several tries to have someone call for his appt. I could not get a reason for the no call back or anyone to setup his appt. Horrible
Reviewed On WebMD
I love Compass Health and Dr. Segal.
Reviewed On WebMD
Dr. Segal has been my psychiatrist for many years. He is kind and has helped me tremendously.
Reviewed On WebMD
Great doctor.
Reviewed On WebMD
Expansion
Reviewed On WebMD
Dr. Segal needs to read the reviews for his compass health systems practices which he is president of. Every single office is completely mismanaged and it is impossible for vulnerable patients to receive the mental healthcare they so desperately need. Shame on him for not taking care of these patients!!! He is the president of Compass Health Systems according to their website with his picture. There are nine office locations around the US and if you google each location it’s the same awful reviews for how mismanaged the practices are! Hundreds of reviews going back years!!! Why has nothing been done??? Compass Healthcare Systems should be dismantled and banned!!!
Reviewed On Vitals
Dr. Segal needs to read the reviews for his compass health systems practices which he is president of. Every single office is completely mismanaged and it is impossible for vulnerable patients to receive the mental healthcare they so desperately need. Shame on him for not taking care of these patients!!! There are nine locations around the US for Compass Health Care practices and each location has overall reviews of one to two stars. Hundreds of poor patient reviews complaining of incompetent care. He is the president of the Compass Health Care Systems according to their website. Something needs to be done!!!
Reviewed On WebMD
I am trying to get your email cause I will like to speak to your about my daughter metal health this is urgent
Reviewed On WebMD
Dr. Segal was supposed to call me for a telehealth appointment on Wednesday. He never called. His office apologized and rescheduled for the following day. He never called. I have not heard from his office since.
Reviewed On HealthGrades
This guy is friendly, helpful, patient, knowledgeable, and flexible. Appointments with Dr. Segal are exactly what you make of them, and he's available when you need him if something goes sideways. Televisits during COVID could've gone smoother initially, but that's just a global thing as everyone struggles to meet the needs of their patients/customers under the "new normal". Phone calls are promptly returned, or answered by the doctor (rather than a receptionist). Their appointment calls are on-time, and there are options for video calls as well. One thing to mention is that calls from Compass Health seems to be blocked as spam by a lot of cell-providers' screening apps (T-Mobile's Name ID was the app that did it for me). Be sure to ask for all phone numbers that they'll be calling from (including the pharmacy) when you make your initial call, and then whitelist them in the app from your provider. After Dr. Segal helped to iron out the initial wrinkles, the whole process is seamless. I actually prefer this to the old way of doing things. A phone call is the absolute simplest way to do this, and I hope it becomes the norm. Say again: this guy's great.
Reviewed On Vitals
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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